Donatos Pizza

I appreciate when someone or a business can just say, "yes we made a mistake." We all do, but then to remedy it is the next level. I've ordered from this location many times and have had many errors, but something was different today. They acknowledged the issue (I didn't get part of my order..salad) and upon my call the manager imediately saw I didn't get what I ordered and delivered it himself! Wow! Great job Donatos Tamarack! I even wanted to tip, but he was adement that he was making amends and wouldn't take it. I'll give 5 star for turning this error into a recommdendable experience!

I placed a rather LARGE order a few weeks ago for my entire staff and everything was GREAT! Nothing was messed up every single thing we ordered was there and ready to go in a very timely manner considering we had a large order. They also had our order in two easy to carry boxes and the staff helped carry it all out to my car.

I have had many poor reviews on this location. But, when you do good, you do good. Today's order and Delivery was the BEST I have ever had and seen. The food was on point and OMG, that's a pizza, OK!!!!!! The Delivery driver DUDE was INCREDIBLE, above and beyond customer service. Everyone at the store during 7/31/2020 at 1pm to 1 30pm needs a million bucks, I am so over the moon to see the improvements. Thank you, Thank you, Thank you for ALL of you coming together as a TEAM and making one heck of a PIZZA experience, Donates Style!!!!!!

I wasn't expecting much after reading the reviews but I figured I'd try it. I was surprised and delighted to have such a positive experience. The person who answered the phone was polite and upbeat. I was told an hour but the food arrived within 45 minutes. The driver was nice. She knew my order and assured me it was correct.. My pizza was hot and delicious.