The Cheesecake Factory

My server was great! I had a good time. My Salmon was just as I like it, crispy on the sides and moist in the inside. The only complain I have is that they don’t cut the broccoli 😜 , it’s just a huge broccoli stem (it was seasoned deliciously) but ,nonetheless, they still deserve a 5 stars! Highly recommend.

Dec 29 2021, this place has gone downhill. I think they are suffering from extreme staff rollover. Table bread and butter were great (pic). I also enjoyed Cuban sandwich (pic). It was long and skinny, very tasty but a little small. However, we had extreme issues with everything else. Our entrees came out before our appetizer. I then very clearly instructed the food runner to just not bring the app. and take it off the bill. He brought the app anyway. Annoyed, I told him to take it away. But the worst of the experience was my vegetarian wife's burger. They made the burger with cheese and some sauce that had pickles in it, despite those requested to be removed. Take a look at the pic of what they brought after speaking to the manager to correct the order. They simply scraped the non-vegan cheese off the burger and put it on a bare plate with mayo. You can't just scrape the cheese off! And what happened to the lettuce, tomato, onion that are supposed to be there? Two stars instead of one only because I've had good experiences here before the pandemic.

Racist manager. don’t go there to spoil yr evening. Ms Yvette, the manager at this store is very racist. Very rude and illiterate person. Would you expect anyone to yell at customer at the host stand for just asking for one extra chair?? We booked for 4 but had 5 people. She aggressively lashed out at us. She instructed the host to give us a tiny booth. We did Ty even utter a word as we were there to have good time but we were wrong!! There were several seats and bigger booths available in all sections of the restaurant but she is just racist When we asked if we can move to another spot, Ms Yvette was spying on us and ran quickly again to yell at us again!!!WOW. Paying to get insulated by restaurant staff!! Vacant seats were vacant till our departure! Manager / nobody, never came to ask us how our food was? How unfairly treated by bunch of restaurant staff!! Can never image to go there again.

Jambalaya Pasta was full of oil today. Normally, this is a great go-to dish that is always on point. Quality has taken a hit at this location recently. We will keep coming back and hope things improve. (Even the manager took a look and agreed). We were still billed for thr dish after pointing this out to the manager and he agreed. As for service, it seems they are short staffed and have too many tables to serve or the staff is not trained well. Either way, there are some seriously long waits for food once you are sat.

Going here on a Sunday for lunch or dinner might not be a good idea. But I still went with my family, but one feels a bit rushed. The food wasn't bad either. For appetizers/small plate we had the crabmeat ball, and the Beet salad. Then the main dish was Carolina Salmon with an extra side of green beans.