Popeyes Louisiana Kitchen

Literally the WORST Popeyes I’ve ever been to. Ordered online and choose to pick it up in the drive thru. ( I ordered a popcorn shrimp combo, a 5 piece tender combo, a chicken sandwich , frozen strawberry lemonade, and a side of mashed potatoes ) When I got to the speaker they told me I had to come inside to get my order which was fine. When I got inside most of the employees were just sitting around and one of the girls even got an attitude with me , cut her eyes, and whispered something under her breath. The boy at the counter was the only one with great customer service, I told him I ordered a frozen strawberry lemonade and was told they didn’t have any lemonade. He told me he would give me a large fountain drink to replace it but ended up giving me a regular drink because they were out of large cups . When I got home I realized that I didn’t have my mashed potatoes. I only got 2 tenders and they were fried to CRISP. The popcorn shrimp was literally just balls of batter , fries were hard and the chicken sandwich was so sloppy and thrown together. Couldn’t eat any of it . This was a total waste of $30 and honestly just want a refund . Wouldn’t recommend to a SOUL !

I'm from NY where you will encounter some rude people but I've never experienced rudeness at Popeyes in NY. Went to this Popeyes on Two Notch Road...ordered 2 12 piece nuggets meals, the shrimp basket meal, 2 orders of cole slaw, and the chicken sandwich meal...got to the window to pay and realized one of the drinks was supposed to be the strawberry lemonade...plus we wanted to order an additional one...female at the window said the whole order would need to be canceled and we would have to go get back on the line. Just to change one soda to lemonade and add a 2nd lemonade??? That was stupid...so we suggested that they just add on 2 strawberry lemonades which they did...we paid for our food...when I remembered tartar sauce, so we asked.for it...the female at the window says its in there...I'm looking...don't see...I see some creole sauce...so we ask et anotheragain...she says that will be 50 cent...for sauce THAT we didnt see??? So we give back the creole and ask for the tartar...female gets nasty so we ask for the Manager (Ms. TINA)...THEY ARE JUST RUDE in there. If you do not like your job, get another one.

I could probably award more stars if we had been served. On Friday March the 18th at approximately 220PM, we went to the Popeye's on Two Notch road and stood in line for about 12 minutes. Several other people came up behind us in line, and just as we were next in line to be give our order, a manager came to the counter and made the announcement that everybody had to leave because they were short staffed and they were only going to be serving from the drive-through window. Lots of cursing and angry customers left the building and parking lot. We didn't have time to stand in go to the drive-through window because we used all of our available time. I had been craving a Popeye's chicken sandwich for a very long time and I thought to myself "today's the day". My rider didn't get lunch, but I got my chicken sandwich from Zaxby's later that afternoon. I wish zerobstars could be an option.