Tokyo Grill

Ordered through the app and arranged a pick up time for 8pm-8:15pm. Got a notification that my order was ready at 8 pm and when I arrived they didn’t even start my order. I had to wait an additional 15-20 minutes for my order. The cashier was not pleasant at all. I then asked about my sushi (California roll with added crab meat). I posted a picture so you can see the foolishness, it literally looks like sushi from Publix and she explained the extra crab meat was just a bigger size crab meat inside. I am furious. Nothing was done to satisfy me as a loyal customer and I will not be returning to the Killian Rd. (Roberts Branch) location.

Condiments...with a side of spring "sticks" I hate when businesses move into a community and disrespects the people. You started off decent-not the best I've had but convienent..okay whatever. Tonight, I paid for 6 spring rolls and ended up with an order of insulting... kids meal sized, fried wonton wrappers, with an afterthought of cabbage, piled on a heaping bed of condiments. I've had mozzarella sticks that were bigger than this. Makes me wonder what other shortcuts you're taking now that you got your business going. But, I'm not gonna stick around to find out; you're gotten the last of my money. STOP TRYING TO TAKE ADVANTAGE OF US

The food here has always been pretty good. I always order my steak bowl with medium rare steak and I've never had a problem with it. The restaurant is pretty clean, with a good atmosphere, and a nice quiet place. Even at busy times they do a pretty good job at getting your food out fast. Even the restrooms are usually pretty clean and kept up nicely

I would give a better rating but the house salad was basically just lettuce. Two shavings of carrot n 2 shavings of red cabbage. Just a big bowl of lettuce fr. I got the steak combo, the steak veggies n rice was good really. Just don't with the combo for the salad like I did, not worth it. Do better with the salad yall. They did get me my order quickly tho.

Never fails, Don't order through app you will still have to wait in line (for 20+mins) and wait on your food as if you ordered in store. WASTE. The only Tokyo grill that does that. And don't add any special requests bc it never shows up on their printed ticket, and they never accommodate errors. This is the last time I will be coming to this location!!