Crystal was awesome. She was super fast and really fast
Karrie Boisvert Street
+5
My fiance and I have eaten here numerous times and we have been satisfied EVERY time
I never write reviews, but I’m so amazed at how wonderful & polite the staff was, I went to sonic tonight around 10:25 to get food after work & the staff took my order, prepared it fresh bc it was close to their closing time. They gave me my food and drink & sauces & let me know that there was gonna be a wait for my food bc it was fresh af. They were super friendly & made sure I had everything I needed!! Thank you!!
The girl who took care of my crazy brood was so patient and kind. We came in and the boys wanted to get out, so sitting out front we ordered and waited, ate and enjoyed our treats.
Thanks Sonic on Main Street!!! Like always…, you are always “CLUTCH”! ALWAYS GOOD VIBES….most importantly very “well” lit business at night. I can sit in my car and enjoy my amazing ice cream. You can always have my $$$. Touché….
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I would have given this Sonic a lower score from my experience the other day, but the sole carhop on duty, and her sincere effort to do things right, is what saved it. Tried to give my order and pay with my card, but the kiosk on their patio was malfunctioning. Communication got garbled a bit, and when I went to pay the screen messed up. It took my money anyway, but when the carhop came out with my food she had no record of me doing so and had to go back in to check. Not her fault. I wasn't able to put my tip on the card because of the malfunction, and it was only a lucky coincidence that I had cash on me.
My food took over 15 minutes to come out. Then, when I opened my food, my order was wrong. Not a big deal, it happens. The carhop was very quick to take care of it, and she offered my dog a free pup cup. She was very polite and helpful. But when she returned with my food the second time, the order was wrong AGAIN. She took care of it promptly by going in and personally remaking my sandwich, and had the correct order out almost instantly. I was really glad for the hard work that she was putting in, and it was clear that she was someone who cared about doing her job and doing it well. But there is clearly some nonsense going on at this Sonic, and looking at state of the equipment, and how understaffed they seemed to be, I'm guessing that goes straight up to awful management.
Nicki the manager and Kaite the service rep helped me pick a great selection of food as a first time customer. Very kind and knowledgeable! Thank you team!
Crystal was very cool understanding didn't have to repeat myself which I appreciated cause that's annoying.thansk crystal for the ice and the chill experience.
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Update 5yrs later: I really tested the limit of this crew this morning. I ordered 24 drinks route 44 size two different flavors and one combo meal with a medium drink. They killed it it was awesome and if any of you are reading this you effing killed it! magnificent guys!
I will not go there anymore. I keep thinking and telling myself "oh they probably fired and rehired so maybe it'll be different."
It. NEVER. Is. Ever.
Slow, cold food, order is never right, employees are rude...it is a terrible place which is awful because honestly sonic is my favorite and I won't do it.
Done. 20 minutes waiting yesterday. They didn't hear half of my order. They got frustrated and had attitude with me. Oh, I'm sorry, you messed up my order that you're being paid to take care of. Want to know what happens if I mess up a massage? Someone can be hurt or I comp an entire hour so I tend to do my best not to mess up because that's how work is supposed to be. Hush your mouth, do your job, do it correctly or leave.
I must say with all of the hype about how bad this place has been...and yes it has been rough. One of the ladies working there..AMBER...made me feel welcomed and cared for. You are doing amazing. Keep up the smiles and good work!
Fast service and our orders were delivered by some of the friendliest staff and the best manager.
Sonic is absolutely the best for cheese sticks. No one makes them better. And be sure to get ranch to dip them in. 😋
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