Great place to grab a quick bite. The made-fresh quality and friendly service makes this restaurant stand out from the other options nearby. Love that they got new extra sides too! Not that I don’t love the waffle fries, I just also love having extra options!
Very very clean my wife and I come.from Newburgh this the only Mr Hero we come to amazing food awesome service
The store is clean, the people working are kind & the food is delicious. I order online & they have always had my order correct, hot & ready.
Why'd I wait so long! Welcoming service and the crave is coming back a week later! Cant beat the sicilian parmesan steak, except maybe with a Romanburger, or a Hot buttered cheesesteak, or a Chicken Philly..!
Very clean. Efficient & Professional staff. My sandwich was very tasty, and I would frequent this location again. Parking lot was clean. No one seemed to be just hanging around. I felt relatively safe. But I always keep my head on the swivel and "Regina" is close by 😉.
Favorite Mr. Hero!!!
Employees here are awesome. Always willing to accommodate our crazy requests. They make the food quick & they have never messed up an order. Very satisfied and will return when I just don't feel like making dinner.
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Mr. Hero (May 7, 2023)
One of the perks of traveling to visit new places is to explore foods in the area. I have this quirk that I always try to find food chains not available in the Seattle area. Mr. Hero was one of these places that serves Cleveland.
Why Mr. Hero? The chain serves cheesesteaks and gyros sandwiches, something I am not able to find easily in my area. This location was the closest to my Airbnb and had some specials that I wanted to exploit. Location was in a smallish strip mall area, and it was pretty clean overall. Time of visit was around mid afternoon after a morning visit to the Great Lakes Science Center in the morning on a Sunday. The staff there were pretty efficient.
Two sandwiches were ordered for takeout. The first was a Gyro sandwich, and the other was the Sicilian Parmesan Cheesesteak. I ate the cheesesteak right after I returned to the Airbnb, and it was good even when it was cold. One slight downside was the lack of vegetables (only mushrooms), but the meats in the sandwich (Steak, grilled sausage & pepperoni) made it such a unique and tasty sandwich that I can still taste it one week later. I wanted to return the next day to get extras to bring back to Seattle areas but unfortunately that did not work out. The Gyro sandwich was unfortunately disappointing. I should have ordered the chain's famous Romanburger instead. Well, there will be a future opportunity to try that out.
Overall, that Sicilian Parmesan Cheesesteak deserves a tryout for anyone interested in a good hearty sandwich. Highly rated.
Happy Eating !!!!
I don’t eat much Fast Food. But I love my Roman Burgers. I have been served by this exceptional person in the past. But after yesterday I have to leave a review. You don’t get good Customer Service like this. He’s tall and handsome and should probably be in a suit. However he’s the best customer service I’ve had anywhere. What he does for a living cannot be compared to anything because you can tell he’s on it. I went across the street for a shake after ordering my food. When I came back this nice gentleman was waiting. I didn’t get in the door hood and he handed me my sandwich. I just wanted to give kudos to this restaurant I’ve always received good service here. And please keep up the good work. Yah’s blessings to you all.
It's a Romanburger. The greatest sandwich ever created.
My dad n I have been going here for years. Love this place.
Owner and his wife feel like family. Never will we go to another..
Cook cleans grill after every order.
Never ever did I have problems here.
My dad passed away a couple of months ago and I will continue to come here
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