Dunkin'

16204 Lorain Ave, 44111 - Cleveland
Recommended by Sluurpy: 2021
🏆 #615 of 1004 restaurants in Cleveland
Updated on
€€€ American Cafe
★★★★★ ★★★★★
4.3/5
1463 recommendations

Sluurpy Quality Index

PROPRIETARY
Popularity
100/100
Quality
60/100
Data Completeness
61/100

Verified Dish

Add Missing Dish

4.3/5
Sluurpometro: 86/100
Sluurpy Score
1,463 total reviews
TA Trip
5.0/5
3 reviews
G Google
4.1/5
791 reviews
MW Menu with price
3.8/5
669 reviews

Rating distribution

5★
3
4★
0
3★
0
2★
0
1★
0
🌳 Outdoor seating 🚚 Delivery 🥡 Takeout 🍽️ Dine-in 📅 Reservations ♿ Wheelchair accessible ♿ Accessible restroom 😊 Casual 👥 Good for groups

💬 What people say

Donuts 79 Drive thru 29 Bagels 20 Morning 19 Window 11 Bacon 10 Cup 10 Glazed 10

🕐 Opening Hours

Closed Opens at 05:00 AM
Monday1 05:00 AM - 09:00 PM
Tuesday2 05:00 AM - 09:00 PM
Wednesday3 05:00 AM - 09:00 PM
Thursday4 05:00 AM - 09:00 PM
Friday5 05:00 AM - 09:00 PM
Saturday6 05:00 AM - 09:00 PM
Sunday7 Closed

Google Reviews

4.1/5
★★★★★
791 Google reviews
M

madelin Torres

★★★★★ 5/5
Workers always have a great customer service. They always greet you when you walk in and when you leave.
Google
S

Shay B

★★★★★ 5/5
The service and food is always great here. They never disappoint
Google
S

Savanna Stieg

★★★★★ 5/5
Best Dunkin Donuts I’ve been too. Service is very fast and efficient.
Google
K

Kushinda Malone

★★★★★ 5/5
Been going here for years and was sad to find out they stopped selling "Dunckachinos." Yeah, it's spelled wrong. But I'll always love their ice cream.
Google
J

Jillian Moran

★★★★★ 5/5
This is the best Dunkin around. The people are so kind. They always greet you with a good morning. The coffee ( mine is iced) made just as I ask every time. The service is so fast. I just wish you could tip them on your card. I don't always have cash, and they deserve a tip for amazing service.
Google
J

Jasmine Osborne

★★★★☆ 4/5
Always quick with the online orders. My friend was extremely kind to the girl working the window today but she didn't say one word to us, just handed us the drinks and ignored my friend. Even closed the window while we were trying to ask her if we were good to go.
Google
A

Allie

★★★★★ 5/5
I often swing through here on my way to work. As a hospital employee, it's nice that they're open really early. And no matter how early it is they are always friendly, fast, and accurate with my order. Great place!
Google
S

Steven Fahrney

★★★★★ 5/5
Its an unhealthy addiction but Dunkin is so good, that this morning was the 2nd time a customer ahead of me paid for my drink! She was waiting to turn into the parking lot, and due to right-of-way, she had to wait for 2 cars to turn in while she waited. I was one of them, and pulled to the side so she could get in front of me in the drivethru. She seemed to be in a bigger hurry than me, and I've had it happen to me before. Anyway, Dunkin is consistent, polite and fast. Im not saying they earned my free beverage, but they didnt mess it up, either. Ive never had a McDonalds customer buy me a free drink. (I did see a customer yell at a McDonalds manager till she cried last year.) If Dunkin wasnt good, their customers would be less happy, and more distracted. They run smooth, and dont make themselves a distraction from enjoying life. Also, thank you to the kind woman who bought my drink. It made my day. :) Kindness in these crazy times is golden.
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Google
A

Adrianne Whitmore

★★★★★ 5/5
This is my local DD& they always have excellent service and the morning manager is the sweetest and I left my wallet and she recognized me as a regular customer and gave my smoothie at no charge and that made my day that was actually going horrible , I appreciate the gesture and I’ll always be a customer 💕
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Google
B

Brandon

★★★★☆ 4/5
This place improved a lot. It's excellent in the community. Also, look at my pics. They put ice cream inside a donut for me. On October 30th, 2021, I noticed a lot of Afghan refugees working at this location. I appreciate things like this. Below is past reviews I refuse to delete: September 26th, at 9:23 am. I order a dozen donuts every Sunday, and it’s always messed up. This week they gave me 11 donuts instead of 12. I am unsure if management read these comments, but it’s been too many mistakes without someone reaching out. I will be calling corporate. September 19th, 2021, at 9:15 am. I got a dozen donuts. I specifically told the lady what I wanted, and she put whatever she wanted in the box. I am reporting this location to corporate. September 16th, 2021 at 8:15 pm. I’m not too fond of this location. When I worked at a restaurant, we didn’t shut down our ovens to clean until we were actually closed, not 30 minutes before, so that we could get out early. I’m not sure if the management wants them to do this, but it’s bad business. It’s like saying, “yes, we are open, but why are you showing up now?”
Read more
Google
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