Sam Clark
Was recommended donatos pizza by a friend, and it didn’t disappoint , donatos has great cheese, great crust, great meats, and an awesome flavor to every bite.Reminds me of sir pizza. I highly recommend getting donatos, but if here for one night try something local.
Erin D.
5/5/23...My son had been wanting Donatos for a while so I decided to get him a personal pizza to enjoy. He loved the pizza so much that he ate it in the car, on the way home. Lol. My only issue was that I'd placed a timed order, with a reasonable amount of time to have it done on time & we still had to wait to pick it up.
Lindsay N Brandon
This day of Sunday March 19th 2023. The hot honey pizza and hot honey wings were ordered and delicious is an absolute understatement. 💯 the service, the pizza and the wings along with this store bring the cleanest Donatos I've ever seen. Everything was perfect, fresh, hot and above delicious 😋 Store number 53
Cornelious Gray
Wings from a pizza joint are always good to me and the chipotle from here is my go to.
Jane Snyder
I ordered online last night for delivery to work for lunch today. Pizzas were on time, hot, and delicious. Good job Western Hills! The only downside is the driver did a contactless delivery instead of regular, so I didn't get a chance to give cash tip. So, thank you for being careful during pandemic and I will stop by restaurant on my way home to tip you.
Eric White
Great pizza, especially for date night!! My wife loves it...
candace smith
2nd time in a row I’ve placed an order that required a door dash delivery due to them being understaffed with delivery drivers. 1st time (1/28/22) was in January 2022 the food showed up an hour late & all 3 boxes were cold. This time (2/25/22) I’m literally typing this review 3 HOURS AFTER ORDERING & the order still haven’t arrived from door dash I’ve sat on hold with Donatos and door dash in regards to a refund because not sure where the pizza would be 3 hours later but it’s surely not safe to eat by now. Kara gave me a store credit as a solution when they answered which was nice of her.
**review update** I went back last night to use the store credit that was given for all previous trouble, and everything was cooked well & the customer service was great. My advice to anyone is if they don’t have a driver & Doordash is involved DO NOT ORDER DELIVERY!!! Thank you Donatos for making the situation right with the store credit. Would have been 5/5, but I was inconvenienced with having to pick the order up in order to use the credit.
Roy NAYR
I've been away from the city for 5.5 years. When Red Robin's in Arizona started serving Donato's Pizza, I was elated to have a taste from home. Now I am back home and Donatos is conveniently down the street. 🥰
Roy NAYR
I've been away from the city for 5.5 years. When Red Robin's in Arizona started serving Donato's Pizza, I was elated to have a taste from home. Now I am back home and Donatos is conveniently down the street. 🥰
Tina S
For a little counter order pizza place, it is ok. Sometimes my son and I just want to have s thin crust pizza for a quick meal. I usually order a side salad too. I'm not sure how to rank this type of pizza place. It is very self serve... you do an order and pay transaction. You get your soda, utensils, napkins and pick a table to wait for your pizza to come out. The pizza is good. But for the price, there is no service at all. I still ranked then high because it is what it is. There are no real expectations to eat here. The pizza is good...
Ben Morris
Friendly and pizza wa ready when then told me it would be
Beth Ryan
We just ordered two large pizzas; chicken and classic trio. Our chicken pizza did not look anything as pictured on menu and it was burnt. Our classic trio looked and tasted over cooked. Very disappointed.
Janie Meyer Corbett
What happened to edge-to-edge pepperoni. My order was medium pepperoni extra cheese it had hardly no pepperoni on it first time I was ever disappointed with Donatos
Leslie Leon Yeoman
The girl working was sitting on the counter in the kitchen where the cut the pizza disgusting we got our money back and left
Tara Simpson
Probably would have been good if it they hadn't burnt it. Pic in comments.
Andrew Paul Morano
Worst Customer service ever!!!!!!!! Wrong order brought to my house and Lisa the manager was rude!!!! Tried to blame their mistake on me and called her internet service they use a Cracker Jack service!!!
Bob Meadows
We were not happy when they said they no longer have the 3 cheese garlic bread! Pizza was good though!
Brandon Hemmig
Sucks
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