Twisted Branch Tea Bazaar

Very UNIQUE experience! I have been going to Twisted Branch for over 10 years. Today after Covid (over 2 years) I decided to Charlottesville to go to Twisted Branch. And after a 2 hour drive I was so happy to see it survived the pandemic and was open! Offering the greatest teas and special drinks. It's never lost its appeal! Today we ordered: GenmaiMatcha Rose Shake Almond Pava What can I say! Marvelous! Everything was just perfect. I was a bit worried that the rose shake would be toooooo sweet but no! Perfect sweetness and the rose touch made it a one of the kind. The Almond Pave seemed at the beginning That it would be too dense but to my surprise it wasn't it was fluffy airy and had the correct texture and flavors Which merged perfectly with my Genmaimatcha. SERVICE AMAZING. Everyone working were there in presence and soul. Our cashier, even under the face mask, displayed a wonderful-charming smile. So sad I couldn't get the full experience due to the mask!😪😪 BATHROOMS Clean! Very Clean! RETURN FACTOR 100% Can't wait RECOMMEND A FRIEND FACTOR 100% SUMMARY! I wish they were closer!

I enjoyed the tea, food, and the ambience! I highly recommend this place for anyone who enjoys tea, wants to learn more about teas, or just want a different atmospheric vibe. I had the masala chai, soup of the day with salad (upgraded to Bazaar salad for an extra $2, totally worth it!) and their almond pavé. Everything was delicious!

Amazing selection of tea from around the world, friendly staff and one of the most well-decorated/eclectic spots I've ever been to. You won't find another tea shop like this one. Check out the tea tree, as well as the patio, and the warm, homey spots with custom (comfortable) furniture. Relax and unwind there!

This place really is an experience. Growing into my love for teas over the years, I had never been to somewhere that catered to just that...tea lovers. You have teas by certain sorts of leaf, teas by theme (the one for stomach calming worked wonders on me), teas I had never even heard of, so many choices that I honestly think the worst part of my experience here was having to choose between a multitude of great seeming options. One thing I will note though, the food was not bad, but it was small, so if you are trying to get anything more than a snack, I would probably recommend somewhere else on the mall, following up with a tea here afterwards.

Tea Bazaar is one of the last authentic Charlottesville experiences on the Downtown Mall. Nestled on the east side of the mall, you'd almost miss it. The inside has a very cozy Bazaar feel (hence the name), and they have a great selection of tea, and a wine list. If you happen to smoke, they also have hookahs, and you can smoke out on their deck, which has a great view of the mountains.

TERRIBLE CUSTOMER SERVICE!! I'm a student who just tried to find a nice quiet place to study. When I entered this establishment at the time it had many open tables. I chose my table and begin my studying. Shortly after an older lady with dark red hair approached me and asked if I was going to order something. I said not at the moment.. She left me alone but kept eyeing me consistently (very uncomfortable). After about five to ten minutes she came back and said, "I need to purchase something in order to stay here and If I wanted to study somewhere I could go to the library." Her reasoning was that they're an establishment trying to pay rent. I get it but when you're kicking people out, that's not going to help you pay rent. I was in there for 15 minutes and had my worst customer experience ever. So bad that I never post reviews until now. As I was leaving I commented about all the open tables they had and she replied with "never come back here again". Believe me, I won't. I was already having a bad day dealing with the invasion of my home country of the Ukraine and I didn't think my day could get any worse. It did and I want to thank the employee of Twisted Branch Tea Bazaar for her overwhelming pride and ego that led to this terrible experience.