My 5-star review is not for the burgers, which are too expensive and not as delicious as their competitors. The fries are definitely excellent, they have large portions, the potato are sourced from American farms, and it have excellent quality. If you want to have some great fries, definitely go here, but don’t go for their burgers which are too expensive.
Excellent first class customer service! Don't hesitate to come here!
Excellent burger and hotdog. Staff working today 9/4/23 were a good crew.
![5]( "Recensione")
Normally I dont waste my time on these reviews, but I have to make this known. When I was in the mall the mall alarm went off multiple times, and it really took away from my enjoyment of the mall. But after the first time the alarm went off I gave this location a try. I assumed because of its location that the same quality I get at other five guys would make this location fall to the waist side. Oh how I was wrong! Superb quality of Burgers, as consistent and wonderfully constructed as they are at the location in the epicentre. Customer service was wonderful, and management's ability to delegate shows with how level headed he kept the crew, and he kept orders rolling out. I mean they were on a roll. I loved watching them work, and I appreciated the fact that they got all orders out quickly as soon as the alarm went off, and we had plenty of time to evacuate the mall, and I got to sit and enjoy my delicious burger and fries on the patio in the midst of the turmoil surrounding the fire alarm. KEEP ROCKING and ROLLING guys!
This Five Guys is always above par. The customer service is EXCELLENT! The food is always great. But today, I had thee best burger I’ve ever had from a Five Guys. And I eat Five Guys a lot! Without a doubt the best Five Guys I’ve been to.
Location offers milkshakes unlike some other Five Guys Locations. They have friendly staff and quick service. Five Guys always have excellent burgers and I would recommend trying them if you haven't had them before.
Food are usually very tasty. Customer service is typically fast and friendly. Unfortunately I agree with most on the pricing. I tend to avoid spending $20+ on lunches so ordering here is getting more rare for me.
Everyone at Five Guys is always really nice. They are fast and pleasant. The burgers are really good but a bit pricey. They give you a nice amount of bacon with the bacon cheese burger. Thanks you guys.
Got fries and a milkshake and it was delish. Milkshake add ins are awesome, I did peanut butter and caramel, very flavorful, much stronger flavor than most places. Two thumbs up.
Oh my heavens, the customer service was amazing!! The burger was cooked perfect. The fries.... they are sooooo generous with the fries.
Make a reservation
Order online
Find the best restaurant in Charlotte
An error has occurred! Please try again in a few minutes