Let's just say best service ever ;) we were at the Charlotte Convention center and didn't know our way around and Tiffany actually rode her bike to us to help us get to the restaurant best service ever 😀 i highly recommend this Jimmy John's on s Tyron street in Charlotte and meeting a new friend is a blessing 🙌 Thanks again for the best service .
This store us so very clean the aroma was freshly cooked bread and fresh condiments and meat...The staff was awesome building my #9 to my specifications just wonderful I was in and out in less than 5 minutes so fast I thought I forgot something
Received a random call asking if my sandwich had been delivered yet, it was maybe 20 minutes after I ordered it for delivery. I told them I hadn't received it and the employee told me they would make me one fresh and get it to me ASAP, after about 5 minutes from the call, it was delivered. Another 10 minutes go by and the fresh one was delivered, the driver told me they made me another one and added free chips and a cookie.
Great customer service!
I was there just before they were closing and they were able to accommodate me and get my order fast. I appreciated that.
Abby at Jimmy Johns is amazing!! Hardworking, extremely personable and does her best to make sure everyone has a good experience. Thank you for everything!!
This location turned a potentially negative situation into a very positive one. The delivery took about ~45 mins, but when I called in, they explained that they got hit with a rush of orders, and offered me a free sandwich the next time. The driver even offered to bring a fresher sandwich back if mine was at all soggy from the longer travel time. Really appreciate them going the extra mile to guarantee a positive experience.
I had not ordered a delivery lunch from Jimmy John's before, and I made a mistake on part of the order resulting in a large additional expense. I was so pleasantly surprised that the manager, Abby, worked with me and allowed me to void the part of the order we did not need so we could avoid the expense and waste. Incredible customer service! Can't thank Abby enough :)
Can I get a #17 with cheese?! Yum! These are just great sandwiches. I wish the place were a tad bigger. Of course at lunch time it's tough to squeeze by to get to the cash register to order sneaking past the people waiting on their sandwiches. There is absolutely no seating here. This is a pick up and go location. I also wish I didn't see the crazy bike delivery guys come close to mowing people over on the street while out on their runs. I do think they're getting better in the latter department, but still more work to do imo. Anyways.. grab a sandwich and go find someplace outside to eat. Enjoy
LOVE all the sandwiches. All the staff are are super friendly and welcoming! Tip: get the day old bread for 50 cents a make garlic bread with your dinner! It’s wonderful and super easy!
I ordered 35 sandwiches for a swim meet and Simon, their catering manager, was awesome an very pleasant to work with! Best Jimmy John's service I've ever had for the team!
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