Cottage Inn Pizza

Some of the reviews crack me up. Personally, I love this place. Best hand-tossed pizza in my opinion. Staff is very down to earth and hard-working. Been ordering from here for 6 years. Never had an issue with anyone here. A couple times I accidentally odered the wrong thing but hey, it was my fault and I made no noise about it. About to order the Flavorful Vegeterian again. Family Duo deal. Thanks guys! Keep up the great work and don't sweat the haters.

I had ordered from the north canton location however due to a mix up online that was not the case. When I went to the north canton, the staff member agreed that I ordered from them and got my order ready. A few hours later I get a call from this - the south canton location. The employee talking to me was extremely rude. I had apologized for any confusion and had explain the situation and how I too was confused. He refused to listen and hung up on me. As a customer, as someone who personally loves cottage in, I felt extremely disrespected and belittled. Especially since this was a mistake on the service side not mine.

I ordered online for curbside pickup. I arrived early, so I waited. When nobody came out, I called the store after it was 10 minutes late. I was told they don't do curbside, only corporate stores do and they are a franchise. I told them it was interesting because it's an option every where I looked. They reluctantly brought it to me. The pizza was great. The cheese bread tasted like it had been sitting an hour. It was cold and tough. I will be calling to speak w the general manager to follow up.