Buffalo Wild Wings

One of the better Buffalo wild wings establishments that I have been to... The service was absolutely amazing. I never had to worry about my drink going dry or my if I needed anything. She was always there to assist. A great day to go on their special or 6 and 10 wings. They are buy 1 get 1. Amazing. My associate took advantage of that and had the Nashville Hot, as well as Buffalo and Garlic Parm. I also tried the Nashville hot! Wow. A top 3 or flavor I ever had. I also had the privilege to endulge into a Cheese Curd burger. Man it was absolutely tasty. If in the area, I would highly recommend trying this location. I can only speak to this one... I would hope that the experience in other locations would be the same. Enjoy!!

Ordered food online. Showed up at expected time of order completion. I know it is an estimate and don't mind waiting extra. When I showed up the place was packed with several waiting for orders. Customer service can go a long way in times like this. However there was no one at the counter. This remained the case for the 50 minutes I waited. I was finally able to get a waiter to cancel my order (which i was trying to do for last 20 minutes). No one took a moment to acknowledge the customers waiting (some there longer than me). Acknowledge, provide an update, and follow through will go a long way in this situation. Instead I canceled my order, disrupted my schedule, left with a poor experience and ordered wings elsewhere. Hope a better plan is implemented in the future. Cheers.

B-Dubs is B-Dubs. There was nothing stand-out about this spot. Our server was nice, and attentive to taking our order and refilling drinks well. The actual food took a litte longer than usual to come out, and I mention that because the restaurant was not very busy on a Saturday at 5pm. Over all, the food was good and the experience was pleasant.

Absolutely terrible management!! Every Tuesday night a group of us (family) goes out to eat at different restaurants. Generally BW3's every 3rd week. The first thing I noticed there wasn't a lot of people on their "wing night". But anyway, we always order our wings extra done. When they came out they were very under cooked. My uncle asked to have them put back in for a few more minutes. So the manager came over and told us that those are well done and there is nothing he could do about that. My Uncle asked him to at least look at his wings and the manager said "I personally watch them cook your order for 20 minutes". What??? We will never, ever go back there. Please, all you had to do is to re-fry his wings, instead you lied to all of us and said you personally watched them cook his order and that it is what it is. Really poor.... We'll be picking another place in our rotation of places to eat.