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Google reviews
Kiosk ordering is fine if you actually get what your order. Receipt is correct but was given the wrong bread, wrong cheese and not toasted. Disappointing sandwich for the price.
Google
You have lost a long time customer.For last couple months Staff just does not know what they are doing, looks like they have hired a bunch of tweeker kids and they have done away with the sandwich of the day(maybe Corp. did that). Customer service has gone from 100 percent to ZERO.
Google
Local small town location which is fine. Staff seems young and very nice which is fine but the reason for only 4 stars is simple its not very clean and when u are getting food business cleanliness is kinda important so if the owner sees this review I would say everything is fine except staff needs to work on picking up cleaning a little more oh and fir gods sake empty the garbage which was over flowing. One last thing also if you are going to advertise new sandwiches it would be nice if u actually could serve them. When I asked about one they told me they didn't have any of the stuff to make it. So basically yes there is new sandwiches that look really good but that's it.
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Google
Poor service. Hit or miss on whether they’re decent or sharply unhelpful. Today the girl working opened the experience with “I’ll be with you when I can,” as though my presence disrupted her. Then I told her I want 5 subs and she cut me off and sharply snapped, “give me the breads before you tell me the subs.” Weird, but acceptable, assuming the request wasn’t so pointed.I said I wasn’t sure which breads normally come on the subs, and instead of asking which subs and helping with the breads, she again demanded, “tell me all 5 breads first.” This third touch point was especially off putting given the temperament of the first two. So I calmly finished the order and shared at the end that I felt disrespected by our first interactions. Rather than taking a customer-centric approach in managing the feedback by addressing the negative experience, she went on defense by pointing at her manager and saying “I was just doing what my manager told me.” I was so flustered by her response that I just handed my card to quickly end my time in Subway and didn’t even specify the sizes of the subs. I gave two stars since the place offers a decent or neutral experience (minus the anti mask propaganda they circulate to patrons), but this will make me think twice before selecting it for a quick lunch for my family.
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Google
Came in yesterday, it was very busy and the employees were doing their best to keep up whilst training a new employee and making sure masks were worn correctly even when they were treated rudely because of it. Would come again!! Needs more members for busy times of the day. Poor employees they were trying their best while keeping a nice polite composure.
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Google
The best experience at any sandwich shop EVER. My family has a severe gluten allergy. We advised the staff. They went above and beyond to do their best. Can't say enough. If I were ever in the area I would be sure to go there again
Google
I think the staff needs to be evaluated. Was here a few weeks and this was the most unprofessional experience I have had. It was almost like the staff smoked weed before I came in. Laughing hysterically the whole time my sandwich was being made… very uncomfortable.
Google
My family and I came in today 7-5-21 1:30pm. We had to wait in line outside do to it being busy and social distancing, which is not a big deal, but my son needed to use the restroom so we decided to go inside real quick so he could go to the restroom. When we headed towards the restroom a employee with blonde hair and glasses not very friendly said that you need to make a purchase before you can use the restroom, I said oh, well we are going to be buying some food my kid just really needs to use it. She rudely repeated herself, and I was like hes just a kid. She then said well there's a shell across the street and a Safeway around the corner very snotty like. I said well looks like we won't be eating here then and left None of the other customers were happy with her and they even expressed it to me outside.
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Google
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