Jack In The Box

The six of us ate here today and enjoyed every bite! Salads, sandwiches and drinks. Everything was great. The only thing I ordered was a salad with cilantro dressing. I am one of the unfortunate people that I hate cilantro. Similar to soap. So I asked for a change of clothes. I was told they don't need space but I could have cilantro dressing on the side and order other clothes. If I paid for it. So I said ok and placed the order. The cashier then asked if I actually wanted cilantro on the side, which of course I said. So I ended up with one clothing service but paid for two. I'm sure the extra charge wasn't huge, but neither is the whole "no replace" rule completely absurd. Cilantro dresses cheap, should they charge for something more expensive? Or is it just bad customer service?

When choosing a restaurant based on reviews, we still had some doubts because of the photos. It seemed that he was too simple, but no. Great atmosphere. Very tasty: tuna tartare, 4 types of oysters (west and east coast), and the courier tiramisu is simply unsurpassed!!! I liked everything very much!!!

A terrible injustice happened to me this morning in Jack-in-the-box on Agoura road. I have a terrible bacon allergy. I always ask twice if a dish contains bacon. This time when my husband and I came to buy breakfast. I ordered a sausage burrito #23. We asked the cashier girl if there was no bacon there. She said no. When we stopped at the parking lot to eat. After taking a bite of my burrito, I got a bad taste and saw that there was a lot of chopped bacon in the burrito. We went back to the cashier's window to change the burrito and asked again a few times to be sure. Again she said no. Once again, when I returned to the parking lot outside the restaurant, I opened the burrito and saw a lot of shredded bacon. When we returned to the cashier's window again, we asked for all the money back for the entire morning breakfast. Since my husband, seeing my upset state, did not finish his portion of breakfast. The woman in the window said she would not refund the entire breakfast because my husband took a bite of his burger and returned $ 5 for my burrito. After that, I asked to call the administrator, the woman in the window replied that there was no administrator. Then I asked her name, after that she wished us a good day and closed the window. I don’t know why these people decided that they could treat their clients like that ?! Today my husband and I have an important and responsible event, and instead of dealing with more important issues, I was crying and I’m so disappointed in the way they treated me. My whole day is ruined by this disrespectful and unprofessional attitude.