Chipotle Mexican Grill

Food was good. Girl on line kinda grouchy. The food line did need some cleaning as did the dining area. Manager was on register and went to clean dining area up a bit. Update: Was cleaner today. A bit slow, maybe new staff working. Tried the new pollo asado, seemed a bit spicier than the other meats. But not bad. Friendly staff.

If I could give them 0 stars I would. Never had such a bad experience with the one in Litchfield Rd!!! We spent $80 in 4 items. No joke! The pic attached is of the $12 burrito!! The size of my finger. The other 3 protein bowls were horrendous. Could not eat them due to the amount of spice in them. Called the store, they nicely re made them , after I had paid for the order to be delivered I had to drive myself to pick the new one up!!! The kicker??? They made them the exact same way!!! Who does that! Called them again and told them about what they did and they did not deny it. Told them I would never buy from them again. So now, we have no dinner, are out $80 and we are hangry! Save yourself and go somewhere else!!!!

Completely careless. Being lazy and using the same containers for all the food when you can see rice mixed with the beans and chorizo. Also putting the plant based chorizo next to the meats when they're not suppose to do that to avoid cross contamination. When I said something the lady just looked at me smiled and asked if I wanted any sides. Never going back I almost walked out.

They are usually great here. The meat is always fresh and plentiful. Customer service is great. The dine in is clean. I don't recommend the quesadilla if getting to-go. It was shoved into a bowl container, which resulted in half the insides falling out. Also, the sides are only 1 cup portions. Very small.

Read closely, not an issue with the workers they were fine. But whoever manages this franchise location in Buckeye, you NEED to get more staff on ASAP. The line was half an hour long, on top of all meats but steak (the most expensive thing) and out of white rice. The chicken was said to take another half an hour. Service was good and so was the food, but management you need to get on top of it for your location.

Let’s start with the positive. Food was delicious. but…..During checkout, the staff member who built our order called out for “ cash””.” The staff behind in the kitchen looked at us, turned around and kept talking the each other. After 4-5 minutes passed, “ cash” was called again. No response. Eventually a staff member in the kitchen got the attention of another staff member who came out to help. The tables were dirty and we cleaned a place to set at the bar. Good help is hard to find, we understand. Please use this review more for training purposes than anything. Also, the food prep area behind the counter was very dirty and was difficult to see as we placed our order.