Dunkin'

Literally the worst experience I’ve ever had here was today. Ordered and paid for sweet cream foam and got none. Also ordered a bacon,egg and cheese crossaint and got no egg? Like thanks could’ve just made this at home and when you try to call you can’t get through to anyone. Very dissatisfied and will not be returning

Very frequent customer, absolutely love DD above all other coffee near me. However, I am allergic to dairy and my entire order was disregarded this morning. I recieved dairy on and in everything. None of my alterations were made, that were very clearly selected through the doordash app, so my entire order is trash. I'm not sure if the building is on fire this morning, but you probably shouldn't make an order if you won't make it how ordered. 0/10 experience today. Thanks so much for the itchy throat due to dairy, not almond milk, being in my coffee! Super great guys, be lucky it's a mild allergy and not a serious one.

ordered an iced vanilla late 40 mins before the store closed, literally the only thing I ordered so not a huge deal..it’s all milk and no vanilla at all and doesn’t taste like there’s coffee in it. If they didn’t want to serve guests 40 minutes to closing time they should’ve just told me to leave rather than make me pay for something that isn’t what I ordered and was clearly rushed so they could go back to standing at the window laughing.

It had been a while since I got breakfast here, the line was long but I knew it would be worth it from what I remembered. Did not expect to get hash browns that had probably been dropped behind the fryer. Caught I as I drove away from the drive thru window. Parked but the dine in was closed, the line was too long to get back into so I'm assuming they knew what they did but didn't care to make fresh hash browns. I was having a bad morning and this did not make it any better. Reasons like these are why I stay away from fast food as much as I do.

At the end of my review, we did end up getting our food and drinks and they were good. Before we got our food and drink, however, we sat in line for roughly 20 minutes. They are not allowing people to go inside due to the pandemic I assume, which is fine, but once we got up there we tried to order a doughnut, which they were out of, I tried to order a different doughnut, which again tbey were out of. I heard the woman tell the car in front of us that they were out of something then too. Thats fine, so I ask what they do have left. The lady at the drive through *sighed* so hard im sure the car behind us heard. Rude and obviously fed up with being on the mic, 2mwe ordered our stuffs and left. Again, our food and drink were good but it took forever and the lady speaking was unpleasant to order from.

The manager is rude and racist. I ordered a few things and never received a receipt so I went back to the store to let them know my order was incorrect and the manager was helpless. He said since I don’t have a receipt he cannot help me and FYI I JUST ordered my food 20 min ago. He closed the drive through windows on me saying he won’t help me. Called the police on him and of course he wanted to be nice and cooperative. Gave me my refund and I left. Just poor customer service honestly and this isn’t the first time.