Starbucks

This place has CONSISTENLY RUDE & BAD CUSTOMER SERVICE. I have been coming here for years and there seems to be new management with some very new Rude staff over the past year or so, also not taking my order properly and being rude when I ask for a correction. There are some baristas that have been here over the last several years who provide good service and who are courteous. I watched in disbelief as a customer was mocked while ordering, all while a line was forking behind them. I was mortified! Im going someplace else.

I’m on line and no one has helped me. They take forever to assist one person while everyone stands around on there phone. This is not the first time this is happened to me,Poor customer service. Poor experience I had to ask for my sugar I had to ask for milk in my coffee repeatedly. I won’t come back here really makes me question whether I wanna support Starbucks at all anymore !!!!!!! $3 plus for a coffee I should get excellent service . This is Poor hospitality

Although I’m a huge Starbucks fan, my visit to this particular Starbucks was less than satisfactory. They were out of a lot of drinks- specifically the Refreshers. Additionally, the wait time for the drinks was quite long. I would not recommend going to this Starbucks if you are limited with time, and drinking options. Despite all that, the decor was wonderful.

I don’t care what any of these negative reviews say this is by far the best Starbucks in the area. They have the friendliest staff and I’ve never waited super long to get any order. All of the staff is always in a friendly mood even when I’m sure they deal with some real tools on a daily basis. This place is the best and above all their honest many times I’ve been to the Starbucks on 18th Ave. and 65th St. which is far closer to my house than this one and it seems every time I go there my drink is always messed up or every time I order a refresher they never put the fruit inside then when I bring it up they always say oh we’re out of it which is something that obviously you should share with the customer before ordering but I’ve never had issues in this place

Usually when we come here it’s a calm experience but maybe it was an off day. Customer service needs some improvement, my bf & I ordered 2 drinks, mine came out 1st but the barista spilled my bf’s drink while making it so we waited patiently, I went to wait for the drink & he took 10 mins just to clean up the mess, not once did he acknowledge me standing there even though I made eye contact. I wanted to see how long it would take for someone to say something to me. Until finally the other barista who took my order asked me what I was waiting for & I told her & she made the drink right away & gave a bigger size for the wait which was very nice. But that other barista I think his name was Joe looked miserable & like he hated his job. They need more staff on hand but it’s a nice looking location lots of space inside.