Sonic Drive-in

Not sure what is going on at this location. It's been a steady decline in the past years. Expectations of a Sonic are not exactly that high considering typical wages they pay people. But, this location is something else. My family has slowly quit eating here because of several reasons. The main reason. The orders are almost always messed up to one degree or another. Annoying, but when you pay for something and don't get it... several times in a row... Wow. Then the place being closed sometimes because their is not enough people? Maybe look at your compensation factor to your employees and you may get more employees, happier employees and employees who want to come to work. You charge nearly $10 for a complete meal and you can't pay staff $12 or more an hour to produce 100 of these an hour? Simple math. Better pay equals better employees. Better employees equal better service... Which means happy customers consistently coming back.

Extremely disappointed. I ordered my burger cooked a certain way. I get back to work. It is cooked completely opposite. I call and report it. Food places think you can just run right back up there and get it redone no problem. What happened to fix it tge way the person PAYING the bill orders it! Completely waste of 10.00 and no lunch for me now. Exactly why I stopped going.

All I wanted was a double stuff Oreo blast. I waited for 25 minutes just to receive my small iced coffee and mini double stuff Oreo blast. When I received it, it was just an Oreo blast. I hit the red button and waited ten or more minutes. I told them they got my order wrong. It took another 15 or longer to bring me my “correct” order. The manager in the white shirt was rude. She asked for my wrong order back, even though all they can do is throw it away. She didn’t bother to apologize for wasting my time or anything. She then handed me another plain vanilla Oreo blast. This is absolutely ridiculous. I will never order from sonic in Bonham again. Guess we really can’t have anything good here.