Golden Chick

Well first time I came the girl had attitude cause apparently the 2-3 cars before me ordered huge orders and then I come and have my order then I come 2-3 weeks later and now I am having to wait 30 minutes for my order. All I can say is you have one job. If you don't like having to cook and have great customer service than this is not the job for you, find something that you can do without the attitude drive through is just that get your food you ordered to go. Whoever is Managing this place needs to do a better job you need to find better employees. Cause this is horrible Customer Service. If you can't find better employees then close this place down.

This establishment has had some rough times over the years. I've gone here for years. My family loves the food, but the service was slow of lacking. Not this time. Spot on. Guy at the cash register was trying to help me save money. Food was finished in record time. I couldn't believe it. It was also FRESH. Not stuck under a heat lamp. I hope they can keep this up. I'm excited.

I usually come to this location and get dinner for my family and it is always a pleasant experience until recently. For a while now I have noticed a woman there, dark-blonde/brown hair, white complected, and wears glasses. At first I thought she was a customer, however, I have been seeing her there everyday and I figured she wasn't an employee due to the fact that she wasn't wearing a uniform. Well on Tuesday while I was getting my dinner as per usual, she started yelling at one of the employees out of nowhere. She was being rude and disrespectful for no reason. The employee didn't do anything for her to treat her that way. I don't know if she's the owner or what but if this is how management treats their employees then I will be putting a complaint to the BBB to let them know how they verbally abuse their employees. I also noticed she had a baby and I don't think a work establishment is appropriate for a child, especially when this woman is screaming and being extremely rude at the employees.

The service at this location is terrible, I like the food but you had better have at least 30 minutes to wait and there is a good chance they will be out of st last one item you want to order, things like hot rolls, corn foods when offered, ookra, and catfish just based on my experiences over time. I think is safe to say the management is totally ineffective and training is nill, at least when it comes to customer experience

I am a frequent customer at your Bonham tx location and I canot stress enough my dissapoitment and dissatisfaction with not only the service I have personally experienced but the availability of food that is listed on the menu. I have recently been very disapointed that I canot get the chicken salad along with cookies. I also do not appriciate the rude customer service ive recieved my last experience today I was requesting that my order be corrected and was flipped off by one of the employees. Your losing me as a customer as of today. This needs to change people