Sonic Drive-in

EVERY time I go here they are out of something! One time I ordered the twisted bread with cheese. Got my order no cheese! Asked why, oh we r out of that!! Well why didn't they tell me that first?? Middle of the summer, sorry no ice cream??? Just went today, no medium cups!!! Used to be so good there when Gloria was the manager. They must have a kid running that place! So discouraging!

This place has gone downhill. One would think surviving the pandemic establishments would be grateful for customers. 1) I pressed the button to order and waited fifteen minutes then left. 2) Ordered drinks and no straws or napkins. 3) Always out of specialty items. 4) Ordered the Red Bull Slushie for $4.32, NOT WORTH IT, maybe got 3 sips and rest was ice.

Went today 4/13 to get some ice cream. pulled into stall 15, pressed the button, only to sit there for 10 minutes and get no one to answer. People who pulled into the drive thru (who came after I arrived and already activated the button) were serviced before myself, and still no one came through the speaker to take my order. Last time I checked, people who arrived first and are ready to order should be given a higher priority. Even if the machine was perhaps out of service there could have been a sign hung, or even a member of your crew could have been sent out instead of making customers wait. This sonic is starting to garner a reputation for bad service and I don't want to spend my time or my money here unless they clean up their act.

Seriously fast! I read all the comments about the slow service. We just traveled from South Texas and I have to say this was quickest service we've ever had. 5 mins top and the food was HOT! Now the only complaint I have is a medium here is a small in Texas. So, the large popcorn chicken was small. 5 stars to NMs Sonic