Taco John's

Don’t get me wrong, taco johns is usually pretty good but ever since they remodeled the service and food has gone downhill. Firstly they don’t even have the salsa bar anymore which had really good salsa. And secondly I ordered a cheese quesadilla that when I got it, it wasn’t even cooked it was cold. So I asked for another and they made me a new one. And when I got it, it was still not cooked. I think that this is just an employee error.

The instructions, "meat and cheese only" are apparently too complicated for them to follow. Staff are distracted chatting or on their phones I guess. Prepare to get tacos filled to the brim with lettuce even when you tell them not to include any, and little to no meat and cheese. They also don't ask if you want sauce so remember to ask yourself if you're foolish enough to go here. I hate lettuce and wasted my money. Don't make the same mistake I did. Costs more in gas than the tacos are worth to drive back and return my inedible tacos. Do not recommend. Check your food before leaving.

This place is pretty hit or miss. It really depends on who is working. Sometimes you get your food quick and everything you ordered is there in the bag, and sometimes stuff is missing or the lid isn't all the way on your drink and it spills all over your car. The last time I went, the drive thru worker handed me a bag with cheese all over the outside of it...I pointed this out, and she just shrugged and closed the drive thru window...that is not typical, but give me some extra napkins or something. Sheesh. In my opinion, the food is just okay...but the drive thru line at lunch time (11:00-12:00) is always shorter than the Dairy Queen next door.

The staff can't get a order right or it's cold very rude at times lot of horseplay at night cause they put kids in charge because older staff don't want to work nights alot of improvement is needed for this benton KY store one woman store assistant manager catrina brinkley she needs to be let go immediately staff can't stand her 3 good employees quit because of her and she isn't half the employee they were because of her and general manager Sheryl are best friends so she can do what she wants I will never eat at this establishment or any other taco John's for that matter