Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
50/100
Data Completeness
61/100
Verified Dish
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Google Reviews
133
Google reviews
This is the second time I have been to this particular establishment. I have grown up with Baskin & Robbins and enjoyed it as a family treat and memory. Till I walked in today and noticed several things that put into question how clean is this store?
Walking in one of the doors has a shattered glass door that is unsafe for small children and is a liability for the company.
All the tables were very sticky from the lack of cleaning after other patrons have left. Also the store seemed cluttered as there were white buckets laying out in the dining room. Is this a correct way to store items? The dining area was not very clean as you can see trash on the floor and where the chocolate covered waffle cones were stored there was a big chocolate smear on the plexiglass that was an eyesore. The store seemed grungy in overall appearance.
Customer service was just ok. There was no greeting by either employee they did make the order correctly but were indifferent in attitude. For the price I pay I would think a little more care into customer service would make the experience more worthwhile.
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Google
Really enjoyed the atmosphere ! It's nice to see that a simple ice cream shop can survive these days when everything is giltz and glam, a testament to their quality and customer service
Google
This place hasn’t had milk the past 2 times I’ve been here. It’s the same 2 little women in there both times workers get calls on phone
Google
I hardly do reviews but I googled this place last night & they closed at 10, I pulled up at 9:10pm because I was having pregnancy cravings, I also called on there as I watched to 2 workers not answer the phone, I literally had to drive to the other side just to get ice cream because they locked the doors before closing time, I will never ever give this business any of my money AGAIN!
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He did beautiful service as a five-star customer service employee. He deserve to be in a five-star hotel.
Google
We stopped for a treat today, a banana split and chocolate shake.
Well, she had a banana-less banana split and I settled for a scoop of chocolate ice cream. No bananas and no milk.
How disappointing.
Google
Server was rude but I called Baskin Robin, number on website and got an immediate response from the owner. A very nice Man and the situation was resolved.
Google
The lady at the counter was very rude and she slammed my ice cream on the counter and she had a bad attitude I fill very disrespectful.
Google
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