Subway
5229 Jones Creek Rd, 70817 - Baton Rouge
Fast Food
Verified Dish
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Google Reviews (8)
Ordered online to be ready at 11, kept checking the app to see if it was done and it just kept saying preparing your order. Finally at 1120 I went in to see why it still wasn't done and they had had it sitting on the back counter and just never thought to update the app to say it was ready. Food was cold and the order wasn't even right. Also customer service was trash, they didn't say a single word to me except to tell me to go to the register when I asked about my order.
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Google
The first time I WENT THERE, THEY WOULD NOT ACCEPT MY COUPON IN FACT THE PERSON SAID "I'm SOORY THOSE ARE EXPIRED". I HAD NOT EVEN GIVEN THE COUPON TO THEM?????
ANY WAY, THEY WOULD NOT ACCEPT IT BECAUSE IT WAS FOR A HIGHER COST SUB.?????? I DID NOT UNDERSTAND IT . THEY WERE NOT HELPFUL.
I WENT BACK 2 DAYS AGO AND WITH A COUPON THEY TOLD ME THE SAME THING BUT THE GENTLEMAN WAS VERY HEPLFUL AND EXPLAINED WHAT IT COVERS.
I THANKED HIM GRACIOUSLY. HE WAS SO NICE.
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Google
The staff is polite and friendly. I had a mobile order. A young man was putting food out and asked the name on the order. He came back behind the counter. He was sure to wash his hands before getting our order that was already made. I so appreciate cleanliness, especially during this pandemic.
Google
Food is always good. But the staff, in this particular case, were all very VERY unfriendly. Stared, and shooshoo'd. Made me feel really uncomfortable and rushed out. The 2 girls there and the guy were not made for customer service.
Google
I told raven my order 4 years ago once. She never asked me it again. And got it right after I moved away for two years! Robert is awesome too. Great memory!
Google
Ordered 3 chocolate chip cookies, got billed for them, did not receive them. Called location and told them they didn't give me the cookies I paid for. They admitted they didn't give me the cookies but refused to compensate me for having to drive back to pick them up. Not even one extra cookie. They said their food prices are low, I replied that my gas prices are high. I said I would never buy from that location again and they hung up on me.
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Google
This particular Subway was really good. Customer service was fast and friendly. Even as I left, they said have a good afternoon. To anyone, that should put a smile on their face.
Google
I got the wrong sandwich, how does that happen
Google
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