Copper Kettle Delicatessen

One of the worst meals. We were so excited to order the "sloppy joe" which turned out to be a cold cut sandwich. The meat seemed extremely questionable with it being edible. We also ordered a lamb gyro wrap, which was more like a lettuce wrap with a few pieces of extremely unflavored, chewy lamb. Since it was brunch time, we also ordered their lemon ricotta, strawberry and almond pancakes and they were so grainy. The pancakes tasted like we were eating sandpaper. We threw away 90% of the food.

Been going to copper kettle for a year now. It's a nice family owned business. I usually order a wrap, a quesadilla (great great dilla), burger, or a special. So far all food has been great. There's a good quantity and always comes with fries and sauces. The owner/younger guy that gives us our food has always been kind. I haven't tried everything (very large menu), but so far it has all been good. All food is halal too. No dine in.

Missed out on 6 orders this past holiday weekend and won't be coming back to give them a second try. The establishment must have some protocols in place and only accepting online/phone orders that get picked up at the door. Clearly the kid working there this weekend was irritated when we arrived on bikes. As we were approached and asked if we were picking up an order. When we said we just saw the sign that we have to order online he instructed us to take our bikes (and ourselves) away from the patio/"garden"/railings. He told us to place them on the red bricks (aka: the sidewalk). I asked him to clarify and he sure enough repeated, on the sidewalk....right where pedestrians were walking up and down. Clearly no place to leave anything someone can trip over. Needless to say, we ordered everyones food from another lunch spot in town and were completely satisfied w/ their service. I made sure to tip the next deli workers the appropriate amount, then added in what I would've gave the person at this place had they not mis-treated us. Clearly they're not accepting of everyone here. Sad.

Looks good - isn't good. I asked for a shwarma with hummus and hot sauce. This came out to $21+. This is way overpriced for very lackluster food. They also chuckled when I asked if my total was for only one shwarma. You can get this same meal almost anywhere else for half the price (it'll taste better anywhere else too). Also, the entire thing fell apart as I picked it up. I called them to ask what was going on because this experience was starting to upset me. The kid on the phone said "we're usually making breakfast at this time". What sort of excuse is that? This was bad food.