Imo's Pizza

This location is a complete joke. I would leave zero stars if I could. I arrived to pick my order up and the email said it was ready only for them to say "five more minutes". Ok... So I check the email to make sure I read it correctly and it says, 'order has been picked up, enjoy!' Makes it seem as if the pizza was given away to another customer. Understandably, mistakes and accidents happen. However, nobody was willing to own up to that, let alone make it right. After waiting said 5 minutes they told me it would be an additional 6 minutes. All the while groceries are melting in the car, and kids are growing impatient. Finally, 20 minutes after it was reported ready for pickup, I was leaving with a freshly prepared pizza, and the remainder of my order which had sat there growing cold the duration of my wait. Save yourself the hassle and go elsewhere. And don't tip ahead while placing an online order, they don't care about your business.

Terrible pizza. This store needs to head south to Tesson Ferry or the IMO’s in Arnold and learn how to make pizza. Have ordered SEVERAL times thinking it would get better. Pizza has no sauce, not much cheese, overcooked, COLD, and the crust is very chewy. Seriously, this store needs to close it’s a disservice to the IMO’s franchise.