Subway

March 10th. Ordered 2 subs on line, picked up and one of subs was missing the bacon. Ordered chicken bacon ranch. Order was not ready as promised online waited got subs. At home we discovered the chicken sub was missing the BACON. Called and they were willing to replace, unfortunately we could not make it back to store. The person at subway said not to worry we can stop by when in area to get a replacement sub. They took my name and phone number. Today I went into store to get my replacement sub and they said they had no notes about my getting a free sub fore my inconvenience pulled up my purchases on the app and showed them this is where I get most of my subs ordered. That did not matter all I got was SORRY and no sub.

I'm a regular customer of Subway, but this was my first visit to this location. Most subways are hit and miss with whether they will get your custom online order right or not, but this location did it perfectly. It was ready for me to pick up on time, friendly people are working there, and the sandwiches and special instruction requests were followed. I will definitely be back to this location for my regular pick ups. Thank you!

👎👎👎👎👎 Came into Subway Twins Oaks to get a foot long Veggie Sub. After cheese and toasting bread I said heavy on the the lettuce. Employee of subway put on lettuce lightly. I reiterated heavy on the lettuce. Ignoring me he continued lettuce lightly. For the last time I said Heavy on the lettuce and employee continued to put on lettuce One Piece at a time. STINGY, STINGY AND STINGY. And to add insult to injury at check out there credit card swiper requested a tip for services of 15%, 18%, or 20%. No tip option unavailable. 👎👎👎👎👎

Don’t bother ordering ahead because they deal with the all of the customers in line and don’t have a designated online order person like ever other subway. They also don’t accept coupons and you can’t order any chips or drinks on the app because they have it set to out of stock. Never go to this subway.

Been going to this place for 2-3years. Don't know what the bad reviews are for except must be whiny people writing them. The bread, meat and other ingredients have always been fresh. The menu gets new items added pretty often. Love their toasted chicken bacon ranch and freshly baked cookies. There are new servers at times so you have to deal with new people at times just like any place but just watch and tell them how to make your sandwich and they will follow your instructions. Easy peasy. Never had a bad customer experience, just the opposite, and never had a bad sandwich. Highly recommend and will go back again and again.