Pizza Hut

My kids asked for Pizza Hut, so I obliged. I didn't realize Pizza Hut doesn't have their own delivery drivers. They contract out to Door Dash. The delivery driver was Muva M. from Door Dash. When my food was delivered I thanked the driver and opened the box of Pizza to find 2 (TWO) slices of pizza missing and 2 out of 6 wings missing. How disgusting!!! I called Pizza Hut immediately and they said they would remake the order and send it out with another driver. I politely declined that offer and asked for a refund. They said they world refund the order. I also contacted Door Dash and made a complaint with them as well. I have NEVER experienced this kind of service before. I am thouroughly disgusted at whomever it was that decided eating a customer's food is ok. You should be ashamed of yourself!!!

If I could give zero stars, I would. We placed an online order for delivery. A half hour later, I received a text saying the pizza was on its way. Cool. Waited another half hour and the pizza still hadn’t gotten here. I called and was connected to a call center who asked me to kindly wait ten more minutes. I waited 15. Still no pizza. I called again and was again routed to a call center who said they’d transfer me to the store. They did and I was disconnected. I called again and they were going to transfer me again so I asked for the direct number to the store and was given the phone number I had dialed. So I called again and pressed option 2. I was again disconnected. The same happened the next two times I called. By that time it was close to two hours since I’d placed the order. I got in my car to go to the store. As I’m pulling away I see a car drive up and a guy get my order out and put it on my doorstep. I backed up and told him to take it back because I was not accepting the order as it had been two hours and I had already had to feed my kids something else (not to mention that I was not eating cold pizza). The driver didn’t even offer an apology. The pizza was still charged to my card so I drove to the store where the doors were locked and the drive through line was ridiculously long. I tried knocking on the door but, even though the workers saw me, they ignored me. I’m waiting to see the charges reversed or I’ll be charging them with fraud. This is the absolute worst customer service I’ve received. I’ll never be ordering from this place again. And after reading a few other reviews, it seems like this place has been going downhill for a while.

Got to my hotel late. Ordered online from this location. They were happy to take my order and charge me. I received a text message saying the food was on the way, and then 30 minutes later another one saying my order had been cancelled. I never received my food but the store was still happy to charge me for it. Avoid this location at all costs. Unbelievable people get away with this.

Well, take a look at the pizza. We asked and paid for "extra cheese." The shift manager or whatever her position, told my mother that that was how the extra cheese should look. She never offered to add more. A female customer was already inside, before we were helped, told them about the parking lot being full of ice. Extremely thick ice. The response was received as if it was no problem for them. When I drove past the restaurant, I decided to see if it was remedied. Take a look at the pictures. It was not. Suffice it to say, because of the food and the care of the property, we have not returned.

No table service or if there was it was very slow. Don’t expect a pizza hut experience. There were only 2 people running the store on a Sunday afternoon. I ordered a thin crust pizza and it tasted like wood. Its a combination of pizza hut and wings place. Well decorated but poorly managed and pizza is not up-to the mark. I have ordered twice here and both experiences were tasteless because their pizza was unpalatable.

Terrible experience and will NOT be returning. I got my food delivered and they missed my sauce and on top of that, the pizza looked like somebody chewed it and spit it out. I had to drive all the way back to get both my sauce and to receive another pizza (which by the way was terrible as well). I’ve been ordering the same pizza for years and this is the first time I’ve ever seen the crust look so disgusting. They will offer you some sort of store credit. At this point, if you guys keep giving store credits away then you guys are giving away the farm. Unacceptable, garbage pizza.