7-eleven

This used to be the best 7/11 in the area. I went a few times a week in the morning. The staff was always friendly and the store in great shape. In the last few weeks every thing has changes, I think they got new owners and a whole new staff. Gone are the friendly good mornings when walking in now you feel like you are bothering them when you want to check out. I have all but stopped going in since the change. The staff talks to each other while helping you and you feel like a bother.

4/10 times will you have a smoothe sailing experience here. I have been a frequent for over 10 years when management changed I was no longer valued as a regular customer. I am constantly hassled by one of the employees that has only met and seen me for 4 years. Hee is the short guy with earrings. Some of the workers are on their phones. There Is a strong language barrier for most of them which makes it hard to communicate grill items or lottery questions and tobacco products. THERE IS A 711 ON QUINCEY AND RESEVOIR... literally 10 times better then this and the Indian guy in there Is also super cool!

I was so shocked on how I was treated. I got extremely ill in my car and stopped at the closest gas station which happened to be the worst choice. I went into 7-11 to grab maybe 6 napkins, and bought water and gum. As I laid my items on the register stand, the owner walked up to me and asked "are these napkins yours?" I stated yes and she grabbed 5 of my napkins and said these are for customers.. When I showed that I was a customer she said that "you can't take that many napkins" I explained to her that I got really sick in my car and needed to clean up.. I offered to pay for the napkins but she stated "napkins aren't for sale" I told her that I would pay for something else to get more napkins and she said "you can't have any more napkins".. I was appalled by her service.. I am 24 years old and when I wear no make up I look young.. She treated me as if I was a kid that had no power.. She even threatened to call the police if I grabbed more napkins.. I can understand now why when I drive past this store no one is there.. I refuse to support this 7-11 and I hope you will also..

New ownership sucks. Dirty and never has anything in stock. It was the best 7 11 around for awhile, but the new owners turned it into a dump in no time at all. The employees are always talking on their phone (in a different language) which makes me feel very uncomfortable. Plus they could care less that your in there, no customer service what so ever.

This is my neighborhood 7/11 and I could pretty much use a template review for all of them. They are open when you need them (24 x 7 yessssss!), but not always up to par with the necessities. Such as the cheese or chile has run out, just when you need to satisfy that nacho or 1/4 lb hot dog craving. Or the hot dogs themselves are not ready to be served because they don't keep up on demand, or on the flip side, the hot dogs have been on the roller grill for soooo long that they are totally annihilated and look like a science project. And the condiment bar looks like it just went through a tornado and there is relish in the onions, and sauerkraut in the jalapenos, and a pile of ketchup is dripping in to the tomatoes. Other than that, it IS a 7/11 so you know, it is what it is!