Smashburger

This place is consistently terrible. From cleanliness to the taste of the food to the kids that they’ve decided to hire. It’s filthy in here always. The food always sucks. Last night was the last chance for this garbage place. I swear, McDonalds has a better burger than what we got served last night. This Smashburger should just be closed down. Whenever I go to the one in Warwick, it’s an amazing experience and then if I ever try this place by accident, I’m beyond disappointed thoroughly every single time. 3 separate times, each time this place hasn’t managed to change our perception. Slow as always, nasty as always and the food sucks, as always. No more.

I went into the store and ordered a 2 burgers and tater tots. I then asked makayla (the woman taking our order) to change one of the burgers for a crispy chicken sandwich. She then screams, out of no where in our faces “crispy”, I get this may have been to tell the chefs, but the manner in which she yelled was so unprofessional and ridiculous. She then proceeded to tell us it would be a 10 minute wait, mind you we only ordered a burger, a chicken sandwich and tater tots. We waited only to receive one burger and burnt tater tots that were very heavily salted. When trying to ask where the chicken sandwich was, they denied us even ordering it. Overall awful service, will not be coming back.

I only came to this establishment because there was a certain amount of hype about it and unfortunately the food I had did not match the hype. So let’s talk about it… I feel as though this is an overpriced Burger King. Only so Burger King would have made sure my fries were hot. My patties were very much salty, and I do not appreciate the fact that my fries were salty and stale. For an order that cost over $30 I would expect something to be more appetizing than just the shake. However I do know for next time that this will not be a preferable dinner choice for myself. Please do better

Worst burger I every had. It wasn't "juicy." It was dripping with fat. It was black and tasted AWFUL. I will, definitely, never set foot in their restaurant again. Absolutely horrible! And the bag of fries was the size I got as a kid for 25 cents at McDonald's. I'd much prefer McDonald's to Smash burger! High price, poor quality.