Dunkin'

Coffee was good but the service was not. I ordered and when I got to the window the worker started to hand me my coffee but I noticed it was very dark. I asked if it had cream in it and she told me I didn’t ask for that, I asked for liquid sugar. She was very rude and then when I tried to tell her I said extra cream and no sugar she interrupted me to say something about the caramel syrup and so I had to start again to tell her I said extra cream, no sugar. I understand mishearing but my order is always the same and I never forget the extra creamer. I wasn’t being rude, just asking because I don’t like coffee without creamer. We need more kind people in the world and I did not appreciate how she treated me.

I work nearby so I’m here often. The service is horrible . The food and drinks are just not worth the wait. I thought ordering through the app would be better but it was worse. Nobody acknowledges you, you just sit there and wait. People can order at the register and get their order before yours. Oh and did I mention workers there eating and drinking behind the counter( licking their fingers ) and not washing their hands afterwards… I mean while you sit there and wait for your order you have ample enough time to observe. Did I mention…. ATTITUDES… 0/10 recommend… just go to Starbucks at target.

It’s almost comical how bad this Dunkin is. First I got attitude. Then my order was wrong. Service insanely slow . Politely asked if she would fix my order. She said it wasn’t wrong… And I ended up just leaving because I could not believe that just happened Nor did I have another 20 minutes to waste for a coffee!!! Oh and I was overcharged . Unbelievable.

Service is less than stellar Walked in and 10 minutes later had my donut and coffee. They could not use the ever popular “we are short staffed” , I literally counted 7 people behind the counter. Everyone was running around without a clear plan. Maybe the Manager was running late or off- dunno. Also nothing like being charged $.054 for a cup of ice. They could use an efficiency consultant to do an assessment and provide an action plan.

They did not get my order right, despite being inside to place the order and confirming 3 times what I was requesting. Hash browns tasted burnt but had the texture of barely cooked. I requested a croissant with chicken, egg, and cheese. I confirmed no bacon three times. I received a bacon, chicken, and cheese croissant. The taste was awful. I threw away 3/4 my "meal" because it was legit non-edible. Spare yourself the expense and order something worth eating from competent associates at a different establishment.

Although the drive through cashier was kind my order was wrong. My coffee was incorrect and was forgotten while waiting for it to be given too. When I finally got to my destination to eat my bagel it was dark brown, over cooked and somewhat stale. I won’t be going back and I was so excited for this new location to be open. A poorly presented plain bagel. And when ordering regular coffee I received hazelnut.