Wendy's

I don’t normally complain or give bad reviews, but this time I felt compelled to let people know how this place operates! We stopped at this Wendy’s as it was close to where we were shopping. We went inside and put in our order at one of the new kiosks. Then waited and was told they didn’t have baked potatoes (which is what I ordered). So I said fine I’ll take chicken nuggets instead. There were no napkins, catsup, regular soft drinks (only diet available) or s&p in the dining room, our order came and my nuggets were not in the bag, no honey mustard sauce so had to go the counter again for help!! Also there were no toilet paper or paper towels in the ladies room one stall had no t/p and a big roll just sitting on the back of the other toilet (can’t someone even put it in the proper holder?) no paper towels at sink, as that big roll of brown paper was in the handicap stall!!! As we were waiting for the rest of our order, we noted one of the workers just lackadaisically lapping on an ice cream cone at the counter while serving guests?!?! Very poor service, food mediocre and not worthy of a return visit!!!!

3 stars because I ended up leaving without getting food. Normally Wendy’s has super fast service and I am positive they were short handed, but the drive through line was blocking he while parking lot, so I went inside. There was a line of 5 people ahead of me and after standing there for over 5 minutes and not one person’s order was taken, although several employees kept looking at the line, no one came over to help anyone. The couple in front of me left and so did I. I know all the fast food places are short handed, but maybe the corporations need to weigh paying employees a higher wage versus losing customers because no one wants to work there for the wage they pay.

Kindness!! Good food!! Joy!! I have never tried the Wendy’s breakfast before and was super pleased at the quality of food and the flavor-fullness. What is remarkable though is this particular Wendy’s has such nice people and such kind attitudes and when I ask for ketchup and it’s during a pandemic time they made sure not to touch my ketchup and put it in a bag and didn’t ask me they just made sure they created a system under which I was going to feel comfortable using that ketchup. Impressive people impressive food.