I rarely give 5 stars to any restaurant or business and I am giving this restaurant a 5 stars! It has been a while since I ate at a Firehouse Sub. When I enter the restaurant, the cashier told me about the rewards app and allowed me to take time to download and sign up before ordering. They were also patiently explaining each meal to me with descriptions as I have not been to a Firehouse for a while, the manager even welcomed me back. The meal is big and great! When the manager brings out the food, it looked just as delicious as it is. The manager even asked how the food was, I definitely enjoyed the food and experience.
Never a disappointment. Great food and friendly fast service. Clean restaurant. Food is fresh!
Everyone is always so courteous here. It speaks well of their character, that of management, and the company as a whole. The food is always great too!
I feel their layout for ordering and pickup is a little odd but the food was good and they have a coke freestyle machine. The machine even has dr pepper which really surprised me. They could probably put some more meat on their sandwiches but the flavor was good.
Firehouse was so so much cleaner, fresher and easier to select stuffing for subs compaired to the competitor Subway. The cleaner refridge with glass doors showing proper storage of meats was visually a cleaner method. Unlike Subway metal door and moisture build up on clear wrap or loose fitting lid covering over prep-veg or prep-meats.
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