Baskin-robbins

I ordered thick, made with dark chocolate ice cream, MALT. What I almost got was a shake made with ice cubes, milk chocolate, lots of milk, and butter cream in color. What I did get, minus the frozen ice cubes was a malt, consistency of milk, and butter cream in color. This was on a Tuesday and I requested 2 punches on my card, and received attitude again. I used to go in once a week to get a chocolate malt for Grandma for us to share during the lock-down in 2021, when she was in nursing home. I paid $10 and left rest for tip. Since that time, Grandma is gone, price of malt up and all I leave is some change, 'cause I am on a fixed income. Suffice to say my use of this business in Anthem has stopped.

Came in at 3pm, no other customers. The place is filthy. Spilled ice cream? Shakes? All things sticky and gross. Dangerous conditions for employees and customers. Flys everywhere including inside the ice cream cooler. One employee working, there is now a line of over 7 more people. The clock doesn’t work either. Would be a cute place for a date or photos if your not worried about germs. 3 drinks=$20

Disgusting..if we were the health department this place wouldn’t have passed by far. Dirty tables, huge spills all over the floors, obvious dried piles of spilled whatever, one worker an the store was packed, flys everywhere. We got our drinks and left. Can’t believe anyone was eating in there. Would be such a cute place for a date or photos but it’s nasty. Only thing good about this shop was the one and only girl working.. ***edit*** Went back a few weeks later and the place was spotless. No flies no mess no worries. Great job cleaning up, I changed my rating for your shop.

I’ve been in several times. Always great service. Wonderful birthday cake for my step son a couple years ago. BUT tonight a young gentleman (name started with J) was so polite to double check my door dash order, found the technical issue and made sure we had our order for after Easter dinner. Thank you kind person!

Went into store on September 7th 2021 about 8pm. I ordered 2 Vanilla Malts with double vanilla. I gor home to find NO malt at all, NO vanilla taste at all, it was like drinking watery milk flavored ice cream. I remember when Baskins was the best, Certanily not anymore. I will never go back there, TERRIBLE!!!!!!!!!!!