Wendy's
8700 Richmond Hwy., 22309 - Alexandria
American
Verified Dish
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Google Reviews (8)
I gave it 4 stars because it took nearly 5 mins before someone came to the front and took my order. Food came out fast and hot. My only gripe was with the Fries. They were definitely too salty. But Overall food was great. I'll be back again
Google
Came to this location 2 days ago and had a deep fried spider still hanging from its web off the chicken nugget. I went back to the store with the spider nugget in hand and was met with no sympathy.
Very disappointed
Google
Food is hot and the fries are fresh , but you mind as well say “surprise me” when you order at the drive thru. On multiple occasions, my order has been wrong or have missing items . 50/50 chance of getting what you actually ordered.
Google
Hit or miss depending on when you go. If you go when it's busy the food is fresh but the wait is long. If you go when they are slow the food you can tell had been sitting awhile but no wait.
Google
I understand that it's fast food and service isn't expected to be exceptional but this experience was particularly upsetting and warranted a poor review. I ordered the food on the mobile app to be picked up at a certain time as the drive thru at this location usually has extended wait times. I set the pickup time for 315 PM and arrived right on time to find that the doors were locked closed and I could not go inside to pick up the food that I ordered and paid for. The person inside (maybe manager?) instructed that I had to wait in the drive thru as the store was closed (no notification of this on the Wendys mobile App). I asked if they could bring the food to the car... nope! So, I went to the drive thru to get my food. I finally got to the ordering area (about a 20 minute wait) and explained my situation and also my concern that my food had been sitting for some time and would not be fresh. They said it was made again fresh but once i got home it became clear that this was a lie as food was not even warm and the bag was stapled closed with a receipt saying it was completed at 309 PM, about the time i was supposed to pickup in the store to begin with. Wendy's is our guilty pleasure, but we will not visit this location again.
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Google
Purchased their $5 Deal around Lunch time for about 4 Persons it was definitely worth it and affordable.
Google
They have the best fries but be sure to check your food before you leave the window. They get it wrong a lot
Google
Double check your food before you go! Staff is poor at reading orders correctly.
Google
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