I was skeptical after reading all the previous reviews. However, my experience was wonderful. Our server Amanda Lee was attentive a was the the other servers that were helping. Out drinks never went dry. The food was delicious and the instruction were spot on, being that it was my first time.
Awesome. I was lucky enough to be taken here for my birthday. Tell the restaurant that you're gluten free or vegetarian ahead of time and they'll be sure to accommodate you. I got extra vegetables for the cheese dip, extra vegetables for the middle course and extra strawberries and marshmallows for the chocolate course. I ate so much I didn't want to move. You have to eat here at least once.
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Not much for Chains. We have avoided this place. Heard it was expensive and we just like supporting the local business owners. That said, it was recommended by a couple of people and a close friend of ours just loved it. That was good enough for us so here we go.
First off, it is fondue and you are going to cook your food. If you don't get this little point you need to stick to fast food. The waiter was super friendly, informative and patient with all of our silly questions. The table across from us was a bit confused by the whole process and had I been their waiter, I would have escorted them out the door but not this amazing guy. He walked them through the meal one step at at time and they were clearly pleased by the end.
He walked us through a few steps as well and we were on our way to a multi-course meal that we thoroughly enjoyed.
I highly recommend this to any one who wants a fun dinner with someone they love. A bottle of wine, 4 course meal and a great night for 150 bucks. A bit pricey but we were not unhappy with our choice.
Tan
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A Complete Experience. I went here with my girlfriend and this place was so good that I had it on my mind for like two weeks. People complain about the price, but you're paying for excellent service and an overall experience with the food. To be honest it wasn't as expensive as I was expecting and the quality of the food was great.
Our first course was the classic swiss and gruyere cheese fondue, and our waiter was very friendly and kindly explained all of the ingredients as he made the fondue infront of us. This was perfect and with all of the dippers I think this was the highlight of the dinner.
Next came the salad with a delicious ginger vinaigrette.
Next was the main entree. Neither of us eat meat so we for the vegetable broth, with the vegetarian entree. I enjoyed cooking our own food because it allowed us to sit and talk and appreciate each others' company instead of just devouring whatever was put in front of us. The artichoke hearts, portobello mushrooms, asparagus were fresh and very tasty, but my favorites were the two types of ravioli, and the marinated tofu. My least favorite was the edamame.
We were then given champagne with a delicious chocolate fondue with cheese cake, marshmallows, rice crispy treats, strawberries and more for dipping, absolutely delicious and a nice close to the night.
My only real complaint was that the price of the wine was nearly $40 for bottle of wine that is $12 at the store. Quite a markup, but it wouldn't feel complete without some wine so I gave in.
I will definitely be back.
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Not For Everyone. Let's face it, going out to a restaurant and having to cook your own food just isn't for everyone. But this chain has made a success out of resurrecting the 60's American fad of "Fondue Parties"! The food is good and it is a unique experience, if a little bit expensive.
I do have a couple of negatives about this place. First, the quality of the shrimp was extremely poor. I recommend that their purchaser take a seriously look at the purveyor. The shrimp, even after cooked, had a profound translucence. This is a sign of use of the chemical STP (sodium tripolyphosphate). This chemical is used illegally to add weight to the product. In other words, the restaurant and the purveyor are most likely being ripped off by the supplier! Unfortunately, this chemical also affects the quality of the cooked product.
My second issue really comes down to style. The manager at Melting Pot was a little bit too attentive! Yes, I expect a manager to make his presence known, but at a certain point, their presence can also become invasive. Such was the case at my last visit to this restaurant.
Aside from those two negatives, however, the Melting Pot is a very enjoyable restaurant designed for conversation with your dinner companions and succeeds on most levels.
Excellent and well worth it!. We've dined there on a few occasions and will definitely be back. The fondue is to die for, service prompt and friendly, wine selection good. You may drop some change but it will be well worth it. You have to try it to get in on the secret. Nothing like it in ABQ
I second Mark's review.
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There's Just Something About It. So, when I tell my friends and family that I've dined numerous times at The Melting Pot they always ask "Why would you pay so much for fondue?". I think the best way to answer that is not to say that it's outright delicious (which it is), but to say that there's something about service and atmosphere that adds to the experience.
Every time my wife and I have gone, the servers go above and beyond what I've ever seen at any restaurant. They are extremely friendly, very helpful, and very informed about everything on the menu including wine parings and such. And when they are preparing your fondues they will basically try to get to know you and tell you a bit about themselves making it more personable.
The atmosphere is something that you can tell the franchise has perfected. It's quite, relaxing, and just makes the experience that much more. There is even an area called "lovers lane" which is specifically for couples to dine in private. Even though there are multiple tables down this "lane" there are walls surrounding 3 sides of your table blocking the other tables and another just a couple of arms lengths away to block the rest of the restaurant so you feel like you're the only ones there.
As for the food, it's always top notch. I've tried the majority of the different items offered (cheese fondues, salads, main course fondues, desserts) and it's always been great.
With that said, while the price seems high for someone who hasn't been, once you've gone you'll know and you'll want to go back time and time again.
We have dined here several times and always have a fantastic experience. The last time we went was for my husband's birthday and the staff made it a wonderful experience. We had Karissa as our server and she made sure that his birthday was memorable. They decorated the table with rose petals which made the night that much more special. We always have great service from both servers and kitchen staff. They always make sure we have enough dippers, and are fantastic about making modifications if needed. They are also great about getting the food out in a great timely manner, making sure we never wait too long between courses, but also never rushing us. The food- whether we go for just cheese and chocolate or all 4 courses- is always delicious. We love dining at the Melting Pot and highly recommend!
Thursday Date Night was much needed and Caitlyn did a fantastic job! She was attentive, personable, and always made sure we had what we needed. She also offered more dippers if we needed them which we didn't know we could do! Perfect service! :)
Tawfiq M was our server for the first time, trying Melting Pot with my friend. We loved our server. He went above and beyond. He made our experience unforgettable. I will come back. I hope we can get him as a server next time as well. Super sweet and helpful.
Celebrated our 7 year anniversary today. Melting pot was the cherry on top. Everything was perfect! The food was seasoned perfect! The service was awesome. The employees really made us feel welcomed and pampered. I really appreciated everyone that helped us. We will be back! Forget what the haters are saying, I can tell you it was worth the money and the experience. We chose the tempura cooking style, which really enhanced the flavor. I would recommend the tempura style over the traditional broth style.
A lot of fun cooking food and super service. The food was scrumptious, and our server was a great addition to our night out
We had the best waiter his name wasTawfiq. Tawfiq explained all the entrees very well. Tawfiq was very tentative and super sweet. We will coming back and asking for him. Great service by Tawfiq!
It's a beautiful place and the food is very good. This is our 5th time coming here and it never ceases to please us. The cheese and chocolate are my favorite but the meat is good too. One of the only problems is they are very stingy with their dippers.
I would highly recommend this place for a date night. You can take your kids but the food isn't something a kid would necessarily like. Expect to pay a pretty penny here! Also, parking is sometimes hard to find since they share with the Uptown Plaza.
Wonderful date night experience-our waiter was wonderful and it’s all about the experience. We did the big night out for 2 and both my husband and I are still stuffed! It is fondue and 4 course so plan for 2 hours. Andre the manager checked in on us which is always nice too!
this was an excellent experience. We had Caitlynn as our server and she was so nice and made our time awesome. She was always ready to explain anything we needed and gave great recommendations! me and my mom went there for a girls day and had an amazing time.
Wonderful experience last week. The restaurant was under construction while we were there, but it did not detract too much from where we were. Alessia was the best server ever, we've had her multiple times, and will definitely request her again.
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