Cinnabon

1 Crossgates Mall Rd, 12203-5368 - Albany
Recommended by Sluurpy: 2025 2024 2021
🏆 #284 of 414 restaurants in Albany
Updated on
Cafe Fast Food
Known for: fast food
★★★★★ ★★★★★
4.4/5
117 recommendations

Sluurpy Quality Index

PROPRIETARY
Popularity
100/100
Quality
59/100
Data Completeness
67/100

Verified Dish

Add Missing Dish

4.4/5
Sluurpometro: 87/100
Sluurpy Score
117 total reviews
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Rating distribution

5★
1
4★
1
3★
0
2★
0
1★
0

Contact Information

📞 Phone: +1 518-250-0996
🌐 Website: http://Cinnabon.com
📍 Address: 1 Crossgates Mall Rd, Albany

🕐 Opening Hours

Closed
Monday1 11:00 AM - 09:00 PM
Tuesday2 11:00 AM - 07:00 PM
Wednesday3 11:00 AM - 07:00 PM
Thursday4 11:00 AM - 07:00 PM
Friday5 11:00 AM - 07:00 PM
Saturday6 11:00 AM - 05:00 PM
Sunday7 11:00 AM - 07:00 PM

Google Reviews

4.2/5
★★★★
88 Google reviews
N

Nam Cao

a year ago
★★★★☆ 4/5
Menu price for additional toppings were confusing ($1.18 for pecans and caramel toppings, not $.59 as sign indicates). But tasty and sweet as usual. Not recommended for those on a diet nor diabetics!
Google
N

Nicole Lahera

a year ago
★☆☆☆☆ 1/5
I usually love Cinnabon and really look forward to them as an amazing treat. The 6 pack I purchase today however were definitely not fresh. I almost immediately noticed the off yellow color of the frosting once I got home, and once I heated and tried to eat one I'm positive these weren't fresh. They tasted days old. For $16 I expect fresh, not your leftovers from the day before😕
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Google
S

Simply Royal

3 years ago
★★★★☆ 4/5
Customer service wasn't there for me. More like an hurry up and buy situation. But the strawberries and creme shake was delish!
Google
G

Garry Ero

a month ago
★★★★★ 5/5
These are my favorite. Just the original ones I don’t need all the fancy stuff. Well Done.
Google
G

Geraldine Humbert

3 years ago
★★☆☆☆ 2/5
More times than not the Classic Cinnabon I love since childhood is undercooked and gooey. I’ve worked for Cinnabon and know that they are not baking the rolls long enough. When it is cooked properly it’s amazing and when it’s undercooked I regret purchasing and vow to not take the chance again. It’s gross when the dough isn’t cooked thoroughly. I think customers don’t mind waiting for a quality product, it’s never worth the rush.
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Google
A

Andrea Frascello

3 years ago
★☆☆☆☆ 1/5
Such a disappointment! My daughter got a vanilla frozen drink and my son tried it and wanted one we walked all the way back to the other side of the mall at 9 pm at night because the website says open until 930. They were open but refusing to make any more drinks because they cleaned the blender, so then I tried to order an ice cream for him and was told that was closed already too! If you are opened until 930 you should serve all products until that stated time not shut them down at 9.
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T

Timothy Scott

4 years ago
★★★★★ 5/5
I've visited this location a few times and have always walked away satisfied. The staff is professional and the cinnamon buns are to die for! I highly recommend "Center of the Roll." Perhaps one day the ownership will get Bob Odenkirk to stop by? ;-)
Google
K

Kimberly Butzke

2 years ago
★★☆☆☆ 2/5
Every time we are at crossgates we purchase a 6 pack of your buns.Drive an hour to buy them. Always good! The 6 pack we purchased Sunday, Jan 5th are raw in the middle. They are not baked enough and the middle is just uncooked dough. It tastes awful. If we purchase again, we’ll have to open the pack and check to see if baked all the way. Hopefully buns in the future are baked correctly so I don’t throw away 1/2 of my buns. Costs too much to throw away.
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