Wendy's

WOW...so much to unpack. Stopped for lunch and ended up not only disappointed, but cold food and items not prepared as asked. Had to return to get saltless fries, thought they were supposed to be hot and crispy...not the first or second batch. Not sure why the bacon was overly greasy and torn into small chards, maybe it was left from the morning breakfast sandwich. My hamburger was also cold by time I ate it...was warm at some point as most of the cheese did melt on it. As you look at the picture of the floor included, that was from an employee getting soda and spilling it...this was take almost 15 minutes after she spilt it as I was getting ready to leave. Noticed the sign was missing Wendy, not sure where she blew off to but maybe she was embarrassed by the food being served at this location. As a side note, I asked for my fries to be substituted like at another location owned by the same company, but I was told no so that is why I ended up with the fries...which ended up being tossed as they were cold and not crispy. I also witnessed a man who came in to ask for his order he places in the drive thru...said he has waited and only to find his meal was setting on the counter and no one had the sense to walk it to his car ..he was quite p.o.ed and I can see why with the issue I had and I placed my order at the counter.

I have had two bad experiences in the past week at this location. The first one I ordered a taco salad only to get to the window to be told they had no chili for it. Switched to a different salad and waited about 10 min in the drive through for it only to discover when I got home they did not put the dressing in the bag. However, the manager did refund my money for the long wait. Today I go through the drive through and ordered a taco salad. Got home and it was a joke. There wasn’t hardly any lettuce. It was the size of a side salad and I paid $10 for it. I had to add more lettuce and tomato to it when I got home. Your prices have increased and the size has shrunk. I am done with Wendy’s