Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
51/100
Data Completeness
67/100
Verified Dish
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📷 Photos (10+)
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Photo 1 / 10
100%
Google Reviews
536
Google reviews
I have been coming to this Chipotle for a while now, I can say this is probably the most disappointing meal I have ever had from here. I showed up at about 6:30, and they were out of practically everything; chicken, steak, white rice, corn salsa, and lettuce. Now if getting a bowl that is practically everything you could get in it. So I decided to try some different things in my bowl, and that was the worse thing that I have tasted in a while. The meat was cold and the rice was so dry and very hard. Definitely won't be coming here for awhile. Very, very disappointed!!!
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Google
I'm writing this review while still sitting in the parking lot. I just received the worst service experience from the "manager" Paige. And I'm using the term manager loosely. I ask for a side of steak and she tried to give me a side of steak in the little clear cup that they usually put the guacamole in and charge me 8.00 for it. After I tried to tell her that I've always gotten a side of steak a the little red bowl, she got extremely rude and raise her voice saying " well I'm the manager here and I'm telling you this is the container we we use" I said well I'm not going to spend my money In here and get such a horrible service and I walk out without the food. I'll NEVER go back in there again.
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Google
Absolutely by far THE worst Chipotle experience ever. They closed all of the other restaurants around us so this is pretty much the only option. They were out of steak, fajita vegetables, salad dressing & guacamole & napkins! Then when we sat down, the bowls hardly had anything in them and they were cold. I rarely complain like this but this is completely ridiculous
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Google
Walked in today and tried to order 2 chicken and cheese quesadilla's. Was told that they can't be ordered at the counter because they take to long and I would have to order online.
There was no line at the time.
Instead I ordered 4 kids quesadillas that they could do for some reason.
Three people behind the counter said that was the policy.
This makes no sense at all!
Then they were also out of chips.
I know places are having a hard time with help but I counted 5 people working that I could see.
Watched other people walk out in frustration as well.
Chipotle you can do better than this.
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Google
Decent, sometimes I have to tell the employees to adjust the amount of food in my bowl. They tend to put WAY TOO MUCH rice unless if I tell them. Some days can get crazy busy, likely due to understaffing and/or the number of online orders. Overall, it’s okay, not the best. Cleanliness is good, might need help with the drink and utensil station, refill the items. Lastly, every Wednesday I get dinner from there, I noticed something with the guacamole. I don’t enjoy it when I feel a huge chunk of avocado on my chip. They could be better with the guacamole preparation. In my opinion, Sofia Drive is better than Springwood. Although it’s still Chipotle right?
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Google
I walked in half an hour before they closed and they had no rice,steak, chicken, and so much more. The honest truth is that they were trying to close before the actual 8pm time. Really dissatisfied
Google
Went to the queen street location and extremely disappointed
The steak was ice cold- pretty sure it was in their refrigerator from the night before, rice was also cold and undercooked almost crunchy, guac was brown and they had no black beans. $17 in the trash
wont go there ever again
Google
Just close this location down already or get a new GM! In the past 6 months this place has gotten absolutely terrible and I’ve gotten food here less and less frequently. But after tonight I don’t think I’ll ever go back. Terrible TERRIBLE meal, and service. And (over)charged me for the wrong thing. Employees goofing off and ignoring customers at the cash register. Dirty burnt food all over the prep stations. They were out of burrito bowls and only had lids and were making “burrito bowls” in the lids and then covering them with tin foil. The employees obviously don’t want to work here so shut it down and let them work somewhere else.
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Google
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