Chipotle Mexican Grill

This Chipotle is honestly terrible. Every time we’ve ordered online, our whole order is wrong. It’s like they don’t read the orders! One bowl was supposed to have brisket and it has chicken and black beans. One was supposed to be a salad, and there is no lettuce in the bowl. Mine looks like sour cream soup. They mixed up every single ingredient we had, and we have bowls of random things we didn’t order.

Worst Chipotle I consistently go too (forced to because it’s the closest one and I love Chipotle!). They seem to have a major issue with keeping chips in stock. The majority of the time I order, they are out of chips. The best part is when I get a voucher for the chips I was charged for but didn’t get, use it, and they’re out of chips again! They also consistently mess up the contents of my burrito.

Absolutely horrible. Can you put some effort into wrapping a burrito so it doesn’t fall apart? Maybe a little extra foil as well so the bottom doesn’t fall out the bottom? The attitudes are horrible here. I always come back hoping they staff improves but I’m always disappointed. Edited: I got home and tried it eat it. The rice isn’t cooked. Thanks guys. Right in the trash.

Location is poorly managed. No ice. No plastic ware. No sauce cups. Bathroom is locked. All of this within an hour and a half of opening. Woman at the cash register today is rude and had a lot of attitude when questioned about the lack of ice and plastic ware. Didn’t dare ask about unlocking the bathroom. Food was on par with other locations but not worth the bad service.

Place is Fkn Horrible does this look like a smoked Brisket burrito i did not ask for guacamole yet there is Green Gross looking sauce thank god i did not eat this because im Allergic Cant wait for Robots to order my food because people there are incompetent. My order does not say guacamole whoever made this better not be getting paid $15 a hour DO NOT Order Online.

As a non frequent customer ( second time coming in) I placed my order with the young lady. When I ordered the wrong set of meat on my bowl the girl got upset she had to start over. With and attitude she even gave me less of the serving portion on purpose. I looked down the line and everyone had a bigger amount than me of meat and rice. Never have I experienced this. Girl has a butterfly tattoo on her wrist and should be talked to about customer service. Very unprofessional

This location is terribly run. I stopped by to pick up an order of guacamole, queso and chips. What a disappointing experience and huge waste of time and money! I ordered off of the app and had to wait an extra 15 minutes after my pick up time to grab my food. There was no one behind the counter directing customers on what was going on (at least a dozen of us were there to pick up orders with a bunch of other customers in the seating area). The workers were also pretty rude turning customers away and laughing about it after the fact. After having to deal with waiting, I get home and there were no chips. Also the portion size sucks! Do yourself a favor and avoid this location like the plague!