Mcdonald's

Attention corporate..my prayer is to help get on going education with good input from people like me to get better output to the ones who are trying to make a difference!!! not hurt. I am very grateful to be able to come into a newly renovated, clean, state of the art location. Work stations. Outlets. USB ports throughout the seating area. I had the privilege of meeting Janey, she was very pleasant and helpful. We had a miscommunication on my order, All meats on a well done Egg mcmuffin.Janey came to me once I brought it to her attention. She was only one person on the front at the time and I was very impressed she came out to apologize for hearing my order but entered it wrong. We are ALL here to help people. PEOPLE are not easy to please. I tip my hat to the service of Janey. June or Judy(manager I presume, she has a lot on her mind) took a local man's order(Bentley, who I sat and chatted with). 1 sausage mcmuffin.1 sweet tea.$3.88 Should have been rang up off the dollar menu. We brought it to her attention after the fact(we are the only 2 dining in) when Bentley wanted a coffee to go, let me remind you he is a local retired 63 year old, we shared with June of the mistake. She said sorry it rang up that way. I was very surprised she did not make it right and give him the senior coffee for free!! But she charged him $1. Come on June! June seems likeable and for some reason 🤔didn't give the customer the best service. God bless and thank you for all you do keeping America Rolling. Thanks for the truck parking.

Let me tell you.... if I could give you less then one star I would. My husband came through the drive through yesterday morning and grabbed a platter for my 1 1/2 year old. The biscuit had mold on it and when I called and spoke to whoever answered the phone (claiming to be the general manager) flat out told me there was no mold on it when I just wanted him to make sure no one else got one! The east Lincoln way McDonald's is the worst.... you could have simply apologized and that would have been fine. You didn't need to be so rude frfr

I get that everyone is short staffed right now. But to be sitting for over 15 minutes waiting on 2 holiday pies is NOT OK. After 20 minutes I call and ask did you forget about us waiting for the 2 pies?? Um NO!! we're very short staffed today only 8 employees out of 15. Ok I get that I've been more than patient,where are my pies?? You'll just have to keep waiting we're doing the best we can. Very very rude guy answered the phone snaps his answer to my question then hangs up. Are you kidding me right now. Customer Service Skills That's a BIG ZERO for you Mr. You chose to work in the hospitality industry ,just because you actually have to work today instead of flipping through stacks of bags which he was doing when my friend was just fed up waiting and goes inside to get the 🥧 doesn't mean you get to be very rude to anyone not just me anyone. Customers and co workers deserves more respect then you offered to me today. Take a deep breath pull up your big boy pants and DO YOUR JOB. The right way!! Happy Holidays to you too.