Domino's Pizza

I've been going to Domino's for over 35 years. This ranks a one of the bad experiences I've had. I get that with covid and other factors have contibuted to staffing issues but i saw at least 5 or 6 employees including 2 delivery drivers who took 1 order each during the time frame I was at the location. We ordered pick up at 1957. The estimated pick up was by 2030 at tye latest. Well they did not meet that time frame by quite a lot. I was at the location well before the time so i was not worried. At about 2025 I walked in and they still hadn't prep all of my order. And they were almost 10 minutes late by the time they came to curbside. Not very happy but i understand if staying was an issue. What i don't understand is that with 5 maybe 6 employees why my order was late when between 2005 and 2035 there were no more than 11 items made and exited from the store. If you list 5 employees, 2 of which are driver's, and assume they did not help or even though they both were at the store greater than half the time, that leaves you with an average prep and package time of almost 9 minutes per item. This is well below normal output. It does not take 28 minutes to get the pies prepped and in the oven when you only turned out 11 items during that time frame.

They cook me a cheese pizza but I ordered mush and bellpeppers . So they put the raw toppings on top and sent me on my way. When I went home and grabbed my pizza all the toppings fell off. Called about it and they told me oven problems which was a lie and then Jennifer the manager said she did not believe me and as I got upset she hung up on me. Zachary has always given me great service and great food hopefully they make him the manager. JENNIFER needs to learn how to listen and how to teach staff the proper way to make a pizza. I have never written a review but after being in the restaurant business for over 20 years and bending over backwards for customers I couldn't take being treated this poorly anymore.😕