Qdoba Mexican Eats

Looks like the owners or management has changed. I have Not been here in a while, but I remembered the food to be a little bit better than I experienced on this visit. The quesadilla was not two pieces of tortilla like usual rather it was one folded over. Which made it quite messy, whereas it should have been two pieces with filling in between and then toasted. I ordered chips or the nachos rather, and it just didn't appear to be the same maybe it's the skimpiness on the items? This was an okay visit but I'm not sure I'll return soon.

Since my last visit, the Miller St location has NOW officially closed. I would HIGHLY RECOMMEND hiring the staff and management from Miller St at Hanes Mall Blvd to quickly improve the standards of that location. Recent visits to the Hanes Mall Blvd location has me choosing to NOT return after decades of loyalty and patronage. Read further for my previous review. Thank you. The 3-Three Star ⭐ rating is based on the Miller St location, that as of today (Fri. 4-09-21) is closed. Based on my experience today at the Hanes Mall Blvd location, I might NOT ever go back to a Qdoba in Winston-salem unless the Miller St location reopens. I usually order from the location on Miller St. Unfortunately that location was closed, so I had to drive across town to Hanes Mall Blvd. When I arrived the young lady at the counter greeted me and I began to place my order. In addition to what I already ordered through the App. She was scrapping the bottom of the server to fix my order. The serving area was Extremely messy and the food looked cold and wasn't fresh. Another employee was not wearing gloves and his mask properly. I didn't complain at the time because I was in a rush. Other employees in the kitchen where also Not wearing their masks properly and were Not wearing gloves as well. This visit was HIGHLY disappointing. The staff at the Miller St location are clean, healthy, friendly as always greet every customer with a Smile. If the other location does not reopen, by this experience alone Qdoba Mexican Grill in Winston Salem has LOST a Very Loyal Customer for good!!

Service is friendly and I've rarely waited more than a few minutes in line. Had the impossible bowl today for the first time (at Qdoba) and it was great. Hope it's staying stocked! Reducing review due to some strange checkout inconsistencies. Some days employees are aware of combos and others they claim none exist, for adding both chips and drinks. This results in different higher price for the same thing purchased a different day.

Good food. The guy behind the counter was friendly, patient, and relaxed--a pleasure to do business with. The drink station needed some restocking. The dining area was clean. The air handling system could do a better job of whisking out the cooking smells (we noticed some food smell in our clothes later that evening). Overall, a good experience.

I honestly came in with low expectations of a chain Mex/Am fast food chain. The food was good, and seemed to be much better quality than a typical fast food place. The gentleman helping us named, “Swift,” was very patient with us being first timers with hungry children. Smoked brisket burrito and quesadilla were both tasty. We would all come back.