Mcdonald's

Seeing the long drive thru line driving by to drop someone off nearby and wait awhile, I thought I would pass. But, as time passed, I wanted at least a cup of coffee as it was early in the morning and drove back. Medium line now but noted it was moving quickly. I have to credit the workers here for having that much business and making it run that well. My large coffee and sausage egg burrito were hot and fresh. Employees at both the pay and delivery window were polite and attentive.

I’ve actually cut down on my fast food eating for health reasons but I signed up with McDonalds for an account. Not only have I saved money by using the Apps, deals and rewards but I’ve been able to get some pretty good food out of there for free. I never even realized that when you make a purchase that you receive points towards your next purchase. You really can’t beat it and if you watch the bargain board you can combine some of the deals which change so you have to check online.

I ordered two cheeseburgers and two medium fries at drive through. Paid $10.98. Only got ONE fry! I thin the price was a bit high for my order but I am owed a medium fry here. Of course I was already back in the highway before I realized the issue. Not the first issue I have had at this location. But it is the last.

It took 15 minutes to get our order in the curbside spot. The employee who brought it out shoved the order in the car while talking on his phone. The frappe I ordered was a milkshake with a bit of caramel and no espresso like I paid for. And of course I still had to go in for a straw. Get your employees in line, they make your establishment look as pitiful as everyone says it it.... and to think they want that 15 an hour? Ha, what a joke. Also, you're required to give receipts, not deny them or make people wait even longer to get one. Ridiculous.

As usual, DID NOT get any of my order correct. I have had enough of McDonald's. I won't be going back. I pay way too much for my meal to never get the correct meal or drink. Then when I asked about the size because I paid for a medium and she gave me a little small cup. When I asked about the size she gave me an attitude.

This place is the worst. They never get your order right. One time I ordered a cheeseburger and got to work to find out that they gave me a spicy chicken instead. The next day I had to go back over there to complain to the manager about them getting my order wrong 2 weeks in a row, and they gave me a free big breakfast with hotcakes. I just had a problem with them again tonight when I ordered a chicken sandwich and said no mayo and add cheese. They give me a chicken sandwich with the cheese but nothing else on it that’s in the picture. They don’t know how to follow instructions and even if you write it down for them, they will still get it wrong. I would give them a zero star, but I unfortunately, I can’t go that low.

It seems I can never get great service more than 1x before the next 3x’s are terrible. I come to this McDonald’s because it’s on my way home from work and there’s nothing else, but lately when I go there the employees are either rude or completely distracted to the point they’ve gotten my order wrong in several occasions. Tonight the employee at the first window was on their phone texting someone while handling my order and payment, they ended up pausing in between doing things to finish a text, and usually when I get to the second window there’s either someone working who doesn’t speak much English and doesn’t understand that my order it wrong (which is perfectly fine, just maybe don’t have them handling customer orders) or I get someone who is more interested in the conversation happening with employees than taking care and paying attention to the customers. I’m not a stickler for rules and what not, but there is a level of customer service you should be giving in order to ensure customers keep going to that location and I’m honestly probably not going to go back to that McDonald’s. It’s just not worth spending my money there to be frustrated and have my food made incorrectly.