Burger King
1513 Martinsburg Pike, 22603 - Winchester
Recommended by Sluurpy:
2021
#212 of 219 restaurants in Winchester
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
47/100
Data Completeness
61/100
Verified Dish
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📷 Photos (4)
Photo 1 / 4
100%
Google Reviews
513
Google reviews
The girl at the counter was nice and that was the only positive part of this experience. She rang is up for shakes because she didn't know the shake machine was down. The manager wouldn't just give us the refund in cash and said it had to go back on my debit card but instead of refunding just the shakes she refunded the entire order ($29) and charged us again for the rest of the food($22) and told me to expect the refund to my debit card in 3-5 business days. As if that wasn't distasteful enough, I took my food to the table and the cheese on my whopper w cheese was on top of all the lettuce tomato onions and pickle, so the cheese was ice cold and solid.
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Google
I would give this place 0 stars if I could. This place had the worst customer service I’ve ever experienced. We went through the drive through for lunch on September 25th at 12pm and the woman taking orders for the drive through was extremely rude to my husband. She was talking to him in a very rushed monotone voice as he placed our order. My husband kindly asked that she treat him like a human and not be so rushed and short with him and she got super rude and said she doesn’t have to serve us and to leave !!!! I will never go to this Burger King ever again. Worst drive through experience ever.
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Google
The workers all looked like they just got released from jail but the food was the worst only good was the fries and nuggets. The burgers were like sloppy joes and had things like mustard or onions on them that we ask not to be on them. This location is off a ramp while traveling out of town and expect more but terrible!
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Google
I went this evening before work to get a sandwich for dinner....I ordered the rodeo burger and with cheese....I wanted 6...for my co-workers.....when I got to work none of the burgers had cheese..😞😞.....so if u know me yes I called them up and told the manager they forgot the cheese.....long story short...they made it right and even delivered the burgers to me at work.....that was outstanding on there part....they didn't have to do this but they did.....goes o show there are still people out there that show pride and care for their jobs....go Burger King.
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Google
Very long wait in drive thru lane, yet cold fries again. I'll start ordering without salt.
Google
Very short handed - but the one manager, female in drive thru in the evenings, is SUPER nice although she is OVERWORKED. Also nice and polite. Just need more workers (like everyone else) to have better food. She is the reason I return to this location though!
Google
Good food, like always. Also, i like their veggie based burgers like the impossible burgers, which are as good as their normal burgers.
Google
I get staff shortages but WOW! She was the rudest person I have ever dealt with at a drive thru!!
We usually prefer Burger King over other fast food, this was the worst ever! The burgers were COLD. Like not even a little warmth in the meat. And they messed up our order.
Google
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