At around 7:50 P.M, I ordered a sub online and started driving to pick it up. Halfway through, I had somewhere else to be, so I called and said I would be late; I wasn’t even sure if I’d be there before closing time, so I told them they could leave it outside if I didn’t make it.
It was 9:50 before I pulled into the parking lot, and I didn’t see a sandwich bag anywhere. I wasn’t disappointed—I knew I was taking a chance by not coming before closing time.
Then, the window of the car next to me rolls down; it’s an employee, holding up my sandwich, soon proceeding to ask if it’s my order. His name was Bestnik, and he waited FIFTY minutes after closing time, TWO HOURS after my order was called in just to give me the order. When I asked him why he stayed so long, he said “I just didn’t want anyone to take it.”
I’ve always loved Jersey Mikes for their sandwiches, but I have never seen service like this before. Bestnik made my night, and reminded me that there are good people in this world, who will go the extra mile even when they are not told to do so. If that doesn’t deserve a promotion or bonus or a tip (he said he couldn’t take tips, not sure if company policy or if it’s the fact he’s just an extraordinarily good person), then I don’t know what does.
Order a number 13 mikes way with hot red peppers on rosemary bread and also get the pepperoncini's will not be disappointed place goes crazy.
Standard deli sandwich, fast service.
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