Steak 'n Shake

5051 Som Center Road, 44094 - Willoughby
Recommended by Sluurpy: 2025 2024 2021
🏆 #69 of 76 restaurants in Willoughby
Updated on
€€€ American Steakhouse
★★★★★ ★★★★★
3.5/5
2198 recommendations

Sluurpy Quality Index

PROPRIETARY
Popularity
100/100
Quality
52/100
Data Completeness
72/100

Verified Dish

Add Missing Dish

3.5/5
Sluurpometro: 70/100
Sluurpy Score
2,198 total reviews
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Rating distribution

5★
5
4★
3
3★
1
2★
1
1★
8
🚚 Delivery 🥡 Takeout 🍽️ Dine-in 📅 Reservations Wheelchair accessible Accessible restroom

💬 What people say

Shakes 114 Drive thru 101 Fast food 52 Window 24 Floor 18 Coupon 8 Party 7 Banana milkshake 5

Contact Information

📞 Phone: +1 440-220-4817
📍 Address: 5051 Som Center Road, Willoughby

🕐 Opening Hours

Closed
Monday1 10:00 AM - 10:00 PM
Tuesday2 10:00 AM - 10:00 PM
Wednesday3 10:00 AM - 10:00 PM
Thursday4 10:00 AM - 10:00 PM
Friday5 10:00 AM - 10:00 PM
Saturday6 10:00 AM - 10:00 PM
Sunday7 10:00 AM - 10:00 PM

Google Reviews

3.1/5
★★★
1,265 Google reviews
R

Ronald Sheaks

★★★★☆ 4/5
Bit of a wait at the drive through which they apologized for. Food and shakes were great exactly how we ordered.
Google
B

Brandon Shrader

★★★★★ 5/5
Got 3 of the 4 for $4s. Was absolutely delicious. The fries were amazing too! And I'm picky about my fries! Lol. Definitely coming back. Burgers were hot, had whole pickle slices and thick onions. Delicious! Edit- They need more employees! Went back around 8pm to be told id have to wait 10 minutes to order.
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Google
I

Iesha Johnson

★★★★☆ 4/5
Garlic steak burger was awesome, fries were okay store did not have salt packets. It was pretty slow when I went but the burger was hot and tasty and that was my main concern. Good price for a single I usually like the double but I was on a budget 😅
Google
A

Alex Hay

★★★★★ 5/5
I ordered delivery through and app and everything was perfect. This store did a great job. It was packaged very well, with the delivery sticker and bag and all, the food was completely correct and delicious. Perfect!
Google
J

Just Shanetta

★★★★☆ 4/5
My experience was great! The staff was pleasant and very friendly. I like they weren't rude and the food was delicious, prepared in a timely manner. Keep up the great work........
Google
M

Maria E

★★★★★ 5/5
Good customer service, we were greeted immediately after walking in. Not too busy during happy hour, we got milkshakes, it didn’t take long but the drive through looked a little backed up so we went inside! Clean and plenty of space for a large party if needed.
Google
J

John T

★★★★★ 5/5
Its 2 A.M. bars are closing and you can't go to bed without eating a pound of protein, you have no choice but to stop at steak and shake. You're not going to get a 5 star restaurant meal but you can get a delicious 5x5 beef cheese grease masterpiece. (Also try the 7x7) Just sit at the countertop for fast service and a front row seat to the spectacle. Which includes the smells of seared red beef and sounds of grease pops from a fresh grilled patty! Finish it up with a great milkshake.
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Google
B

Bennett C

★★★★★ 5/5
Came here at ~1am for some quick burgers. Excellent. Exactly what I needed. But eventually there was a fight that broke out between some randos outside. That sounds like something that would ruin an evening but it was very impressive to see how the Steak 'n Shake employees handled the situation. They seemed like a family and were all very calm and collected throughout the whole kerfuffle. A dude swung the stand that says "please wait to be seated" at another guys head and everyone got them out of there quickly and efficiently (plz see picture attached--it got pretty bent up). I was really impressed cause I was freakin out a bit but the employees were super chill. AND THE GUY WHO GOT HIT WITH A HOST'S STAND IN HIS HEAD STILL GOT HIS MILKSHAKES BEFORE HE LEFT. These guys had some solid service. I know this seems like a joke but I legitimately had an excellent experience here and none of it is a lie.
Read more
Google
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