Wendy's

For the most part, they always get everything right and the food taste great. Sadly this time, my order was wrong twice in the same visit...didn't want to try a third time...sometimes I wish people working in the service industry (young people) would pay more attention to what they are doing instead of thier phone.

UPDATE: I decided to give this place another chance back in March. Service & food quality have improved and employees are very friendly. This is why I had to write my previous honest experience in hopes the proper changes would be made & they have. What happened to this location? It used to be very good, but I experienced the worst service I ever had at a Wendy's last night. I didn't have to wait on line too long (about 5 min) to place my order but then I wound up waiting 15 minutes just to get my food. I had to ask where my order was and it was finally ready, but when I went to sit down, I realized they got my order wrong, even after showing it to the cashier 2 times. I ordered a #1, single burger, no mayo/no cheese, baked potato with butter on the side, and a small drink. But when I went to get my stuff out of the bag (yes, they don't even have trays!), I saw a small chicken sandwich instead, so I had to go back while the cashier girl argues with the food prep about my order and wait another 5 minutes. I finally sit down over 20 minutes after I walk in, see my burger was sloppily put together without a care or much lettuce or onion, but I wasn't going to go back again as at this point I was more pressed for time as I had to be in a meeting in less than an hour. The burger wasn't well done at all and very greasy. Then I went for the potato, and saw they gave me sour cream instead of butter, so yup, I had to go back again! Meanwhile other customers sitting nearby were also experiencing problems with the service. In addition to all of this, one of the two drink machines was out of service and there was no soap in the restroom. This Wendy's needs major changes in management, what a complete failure of an experience. Everything from the service, to the food, to the atmosphere, very subpar. Won't be back at this location. I also contacted Wendy's corporate about this. They need to make some major changes at this location.

I hadn't been to this Wendy's in a while, and finally decided to treat myself after a while. The food was made quickly, and the quality of the preparation did not suffer because of speed. The staff wore personal protective equipment and it was a marvel at how quick and efficient they are. The food was of food quality as well. They did forget my drink but I can let that slide. Will absolutely be visiting them again.

I need to take the time to give a "Shout Out" to the Management and Staff of this particular location. My tiny little Mom turned 100 years old in August. These folks Treat Her with such kindness and respect that getting food from this "Wendy's" is the highlight of her entire day. To Take Home, or, if time, to dine in. I need to take picture of what makes this location different, and come back to edit my Post. We’re Back !! Here’s a few Photos !!