Mcdonald's

7:50pm on a Wednesday night. Drive through has 1 other car. If I could give this place less then 1 star I would. Place my order. 2 drinks 2 spicy chicken sandwiches 1 regular chicken sandwich add pickles. Pay, get up to window 2 we see they rung up the order wrong. 3 spice chickens vs what we order. Tapped on the window finally someone came and we explained what was wrong and they had us pull up. There's a car already there that they freaking forgot about! We finally pull up and wait. The manager finally comes up she had been in the bathroom. We explain for the second time what is wrong she's happy to fix it....oh but it doesn't end there... She comes back with a spicy deluxe.. so we explain for the THIRD time and finally she brings back the right sandwich. All I can say is these people need to get there hearing checked.

We visit this store often, probably 4 to 5 times a month, because it's on the route to pick up our kids in VA. The service is consistently poor. The most recent interaction I had, the store rep handed me the wrong order and when I told her that wasn't my order, she got defensive and told me "well that's what you paid for" with an attitude. The person who took payment for the order took the wrong payment. Not my fault. The employee then proceeded to curse with the window open to another employee. I know it's just McDonald's but some level of professionalism or courtesy would have been appreciated.

We stopped at the MacDonalds in Williamston on East Blvd on the way home to Raleigh. I can honestly say that this is the best MacDonalds I have visited. The food was served at the right temperature and the manager came out to check to see if everything was to our liking. She introduced herself as Karen and told us to let her know if we needed anything else. The restaurant is very clean and all staff members we came in contact with were friendly and professional. If only all MacDonalds were run this efficiently!! Kudos to the owner of this MacDonalds. Your restaurant was a very pleasant experience!!