Ruth's Chris Steak House

A great example of a Ruth's Chris Steak House. The steak was, of course, cooked to perfection. The grilled asparagus was also very good, as was the wine and salad I had. The service was good, albeit a bit sporadic and informal from the various runners and my waitress, but otherwise very good. They even had a live musician that night to play some music! Highly recommend!

A Very Disappointing Experience On a recent visit to Ruth's Chris, my family and I had an incredibly negative experience. Despite our reservation being close to their closing time, we expect professional service, especially since we frequent the chain often and have always had positive experiences. Upon arriving a little late due to unforeseen circumstances, we were met with disdain and pressure to order immediately by our hostess, Amber. While we understand the need to wrap up, the condescending remarks and borderline racist comments were uncalled for. Suggestions like "the food court is open all night" and remarks about the inappropriate hour for "babies" were both unnecessary and unprofessional. The most alarming was her hinting at the need to call the "PPD." My family, having traveled all the way from Miami, Florida, and staying at the adjoining hotel, were both hurt and shocked by this treatment. This experience was in stark contrast to the one at 'The Hive' next door, where the staff was gracious and accommodating even though their dinner service was technically closed. Amber's behavior was inexcusable, cold, and unaccommodating. While we remained polite throughout the encounter, we received nothing but negativity in return. I hope management takes note and ensures that no other patrons have to endure such an unpleasant experience. --- **Update on Recent Visit** Upon return, I feel it's important to update our experience. Firstly, I must correct an error in my initial review; the hostess name was not Amber but Dawn (I believe). In an effort to address our dissatisfaction, we returned to Ruth's Chris today and had the opportunity to speak with the General Manager, Mark. His response to our concerns was exceptional, he is truly amazing. Mark was understanding, attentive, and took steps to rectify the situation. Our meal was delightful, and our bartender, Victoria, crafted some truly fantastic drinks. This follow-up experience has significantly improved my perception, and I'm now confident in recommending both the restaurant and the adjacent hotel to others. It's reassuring to know that there are staff members like Mark and Victoria who genuinely care about the customer experience. I’m confident in my 10/10 recommendations to come to Ruth Chris! I am changing my 1 star review to 5 stars across the board!

I try to go to Ruth's Chris wherever I travel. I expect the consistency and service they're known for. Being in a casino I'm sure they see a wide range of customers. Food was tasty, Oysters were amazing, steak was over cooked. Bartenders were ok, efficient, but not top notch. You dont make an old fashioned w cherries you'd make a Shirley temple w, and you definitely dont muddle them w the stems! Both bartenders would leave the bar at the same time. Never asked If my steak was cooked properly. Like I said consistency is about the little things.

Went for a special occasion. Food was very good but we felt not on par with pricing. Service very good but is there such a thing as over service? Too many people coming to the table. Think 5 different peeps. We get the concept and do like great service. But.....ya know. Where was the dishwasher?.....just kidding. Maybe its just not our style of dining. Fine dining but stuffy. For some this may be great. No pics. Standard family Ala cart style presentation. I did have a fantastic Arnold palmer. Real ingredients used here. Overall we had a good time. We would have to decide if another visit occurs or go elsewhere to a independent family place.

My first visit to this location, tucked in the Mohegan Sun Casino, Ruth's Chris never fails to impress. The NY Strip, was cooked to Medium Rare perfection, it was the best cut I've had in years. I would have preferred the asparagus to be a little more grilled, but it is insignificant considering the perfect steak on my plate.... Every bite was a Foodgasm...

Ruth Chris restaurants never disappoint. This is my first time sitting at the bar. Bartenders were incredibly friendly service was impeccable. I ordered steak sauce for my steak and realized I am in Ruth Chris I do not need steak sauce for my steak. But then I felt guilty for having the waiter bring out the steak sauce so I had to use it LOL this is a great restaurant with great staff definitely coming back.